Hostess Resume Example Red Lobster

HOSTESS

Professional Summary

Talented [Job Title] dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. High energy restaurant worker skilled at welcoming guests and overseeing efficient dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Helpful [Job Title] processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering [Number] years of experience working in [Type] restaurant settings. Cheerful [Job Title] offering [Number] years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in [Type] customer service with training in [Area of expertise]. Friendly and reliable individual excited to take initiative and provide excellent work.

Accomplishments

Employee of the Month At Red Lobster.

Raise in pay at surf City.

Work History

Red Lobster- Hostess
Liverpool, NY01/2018 - 04/2020

Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Assisted managers with quickly resolving service- and food-related issues.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.

Veterinary Medical Center- Jr. Veterinary Assistant
East Syracuse, NY02/2019 - 02/2020

Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.

Borios Resturant- Hostess
Cicero, NY05/2018 - 06/2019

Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Documented reservations and communicated changes to guests using [Software].
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.
Assisted managers with quickly resolving service- and food-related issues.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Recorded available tables after seating each party using [System].
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using [Software].
Took information about guests' party size, led to seating, offered menus and [Action].
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].

Surf City Family Fun Center- Party Hostess
Syracuse, NY06/2016 - 04/2018

Managed schedule effectively to plan and carry out as many as [Number] parties per month.
Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
Maintained party areas during busy events for as many as [Number] guests.
Protected young guests by monitoring activities and maintaining strong perimeter for activities.
Verified proper portion sizes and consistently attained high food quality standards.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.
Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Issued tickets to customers and collected payment and fees for desired services.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Cleaned rides and attractions to reduce spread of germs and bacteria.

Skills

Dining area maintenance
High-Volume Dining
Dining Room Management
Interactive Communication Skills
Guest Seating Arrangements
Group Reservations Management
Food station setup
Hospitality service expertise

Menu Memorization
Food Preparation and Safety
Ordering Procedures
Table Setting Knowledge
Service Prioritization
Impression Management
Front-of-house display creation
Item promotion

Education

Cicero North Syracuse HighschoolCicero, NY06/2020High School Diploma

Resume Overview

Companies Worked For:

Red Lobster
Veterinary Medical Center
Borios Resturant
Surf City Family Fun Center

School Attended

Cicero North Syracuse Highschool

Job Titles Held:

Hostess
Jr. Veterinary Assistant
Party Hostess

Degrees

High School Diploma

Hostess Resume Example

Resume Score: 80%

Resume Overview

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