hostess resume example with 7+ years of experience
Dependable and driven bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player consistently contributing to dynamic teams.
- Graduated summa cum laude
- Minored in Criminal Justice
- Member of National Society of Leadership and Success
- Interactive Communication Skills
- Hospitality service expertise
- New hire training
- Highly reliable
- Engaging personality
- Interpersonal Communication
- Conflict resolution
- Customer service
- Food HandlerTraining
- TABC Certified
Branson, MO, 11/2013 - Current
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Dothan, AL, 11/2013 - Current
- Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling, and making sure all products are available.
- Assisted in training fellow store associates on existing and new training programs.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Black Hawk, CO, 11/2013 - Current
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Created orders, documented special requests, and followed up with kitchen personnel to ensure top-quality service and minimize complaints.
- Greeted and maintained relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Chandler, OK, 11/2013 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer, and taking inventory.
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Resume Overview
School Attended
- Texas A&M University - Commerce
- Texas A&M University - Commerce
Job Titles Held:
- Hostess
- To-Go Specialist
- Server Shift Leader
- Bartender
Degrees
- Master of Science
- Bachelor of Science
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