Hostess Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Master of Science: Applied Criminology, Expected in 2022
Texas A&M University - Commerce - Commerce, TX
Bachelor of Science: Psychology, Expected in 12/2020
Texas A&M University - Commerce - Commerce, TX
  • Graduated summa cum laude
  • Minored in Criminal Justice
  • Member of National Society of Leadership and Success
Professional Summary

Dependable and driven bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Enthusiastic professional possessing strong mathematical, organizational and customer service skills. Collaborative team player consistently contributing to dynamic teams.

  • Interactive Communication Skills
  • Hospitality service expertise
  • New hire training
  • Highly reliable
  • Engaging personality
  • Interpersonal Communication
  • Conflict resolution
  • Customer service
Work History
Hostess, 11/2013 to Current
Landry'sBranson, MO,
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
To-Go Specialist, 11/2013 to Current
O'charley'sDothan, AL,
  • Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling, and making sure all products are available.
  • Assisted in training fellow store associates on existing and new training programs.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
Server Shift Leader, 11/2013 to Current
Monarch Casino Black HawkBlack Hawk, CO,
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Created orders, documented special requests, and followed up with kitchen personnel to ensure top-quality service and minimize complaints.
  • Greeted and maintained relationships with regular customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Bartender, 11/2013 to Current
Iowas Of OklahomaChandler, OK,
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer, and taking inventory.
  • Food HandlerTraining
  • TABC Certified

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Resume Strength

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Resume Overview

School Attended
  • Texas A&M University - Commerce
  • Texas A&M University - Commerce
Job Titles Held:
  • Hostess
  • To-Go Specialist
  • Server Shift Leader
  • Bartender
  • Master of Science
  • Bachelor of Science

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