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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking [Job Title] offering [Number] years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills.

Positive and upbeat [Job Title] makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments.

Skilled [Job Title] motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.

High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests.

Cheerful [Job Title] with [Number] years helping customers while supporting teammates and managers. Friendly and conversational when welcoming guests, [Task] and [Task]. Expert at prioritizing guest needs and stepping in to help [Job title] during busy hours with [Task].

Friendly Host with [Number] years of [Type] experience. History of maintaining counter cleanliness, financial accuracy and best-in-class customer service. Skilled at [Skill] with training in conflict resolution and [Area of expertise].

Focused [Job Title] with over [Number] years of hands-on experience. Skillful in handling phone duties and reservations. Well-versed in coordinating large-scale events and intimate dining. Proactive and friendly professional with strengths in customer service, time management and effective planning.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

[Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Skill] and [Skill]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Takeout Management
  • Reservations
  • Customer Service
  • Guest Relations
  • Seating assignment preparation
  • High-volume dining
  • Menu memorization
  • Check payment processing
  • Dining crew workflow optimization
  • Table Bussing
  • Table setting arrangements
  • Dining customer service
Experience
10/2019 to 11/2020 Host Niche Food Group | Nashville, TN,
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered telephone to provide dining information and take party reservations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Offered preferred tables and other special accommodations to VIP customers.
09/2017 to 06/2018 Teacher's Assistant Desert Choice Schools | Surprise, AZ,
  • Promoted student learning by providing individualized and small group support to reinforce classroom topics.
  • Prepared lesson materials and visual aids to reinforce lesson concepts.
  • Distributed classroom materials and supplies such as pencils, paper and art materials.
  • Supervised students and maintained security throughout school buildings and on field trips.
  • Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
  • Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
  • Arranged and led activities for students, including [Type] and [Type].
  • Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
  • Organized classroom, placing books back on shelves and [Task] to keep areas well-maintained and organized.
  • Supervised [Number] students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
  • Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
  • Took attendance, graded assignments and maintained routine student records.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Assisted teacher in monitoring students' progress using [Type] method and by reviewing test scores and classwork.
  • Organized and distributed homework, textbooks, classroom supplies and other learning materials.
  • Managed daily attendance and reported absences and tardies to [Job title] for parental notification.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Helped students master learning concepts through one-on-one and small group tutoring.
03/2015 to 02/2017 Cashier Team Lead Gpm Investments | Hatley, WI,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Prepared special orders for shipment.
  • Maintained work area in clean and neat manner.
  • Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Helped customers find store locations and complete purchases.
  • Greeted customers promptly and responded to questions.
Education and Training
Expected in 06/2015 High School Diploma | Sweet Home Senior High School, Amherst, NY GPA:
Expected in Associate of Applied Science | Erie Community College, Buffalo, NY GPA:

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Resume Overview

School Attended
  • Sweet Home Senior High School
  • Erie Community College
Job Titles Held:
  • Host
  • Teacher's Assistant
  • Cashier Team Lead
Degrees
  • High School Diploma
  • Associate of Applied Science