LiveCareer-Resume

host resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Detail-oriented and upbeat with years of experience in customer relations and service. Calm and level-headed in all types of situations. Team player adding value to each workplace.

Skills
  • Interactive communication skills
  • Performance improvement
  • Hospitality service expertise
  • Organizational skills
  • Customer and client relations
  • Professional demeanor
  • Verbal and written communication
Work History
Host, 08/2021 - Current
Chef Point Restaurant & Bar Watauga, TX,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Recorded available tables after seating each party using specialized seating software.
  • Documented reservations and communicated changes to guests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Book Store Organizer , 01/2021 - 06/2021
Freeman Health System Neosho, MO,
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked shelves with incoming donations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Informed customers of current store promotions to encourage additional sales purchases by making weekly Facebook videos.
Barista , 10/2016 - 06/2017
Freeman Health System Pittsburg, KS,
  • Bag and stock in warehouse, assemble online orders, organize and stock retail area - coffee beans and items for sale.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Completed over successful daily cash audits to correctly balance drawers at end of each shift.
  • Educated coworkers and customers about new products.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Complied with standards for merchandising, stocking and storing product.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Created original artwork for specials board display daily.
Barista, 08/2014 - 05/2016
From The Hearth City, STATE,
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
  • Completed successful daily cash audits to correctly balance drawers at end of shift.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Created original artwork for specials board display daily.
  • Prioritized drink requests while managing interruptions..
  • Controlled line and crowd with quick, efficient service.
  • Maintained supply levels in counter and customer areas to meet drink and meal demands.
  • Took lunch and dinner orders, aiding customer in ordering what would suit their taste.
  • Performed closing duties of restaurant - closing cash register, cleaning espresso machine and all other equipment, restocking supplies in tea tins, coffee stocking, ice stocking.
  • Cleaned cafe thoroughly at each closing shift, service and customer seating area, washed dishes.
  • Cultivated to recall customers' names and address each by name.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
Education
Vocational School: Religion, Pastoring, Expected in 05/2016
-
Bethel School of Ministry - Redding, CA,
GPA:
Status -
Associate of Arts: Health Studies , Expected in 05/2013
-
Mohawk Valley Community College - Utica, NY
GPA:
Status -
Languages
Russian :
Native or Bilingual:
Negotiated :
:
Afrikaans :
Limited Working:
Negotiated :
:
Spanish :
Elementary:
Negotiated :
:

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Resume Overview

School Attended

  • Bethel School of Ministry
  • Mohawk Valley Community College

Job Titles Held:

  • Host
  • Book Store Organizer
  • Barista
  • Barista

Degrees

  • Vocational School
  • Associate of Arts

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