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Hospital Procedure Scheduler Resume Example

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HOSPITAL PROCEDURE SCHEDULER
Professional Summary

Hospital Procedure Scheduler with over 16 years of successful experience in scheduling and preparedness. Recognized consistently for performance excellence and contributions to success at the Digestive Health Center at MidState Medical Center, soon to be named Acute Procedure Unit. Strengths in organizing and versatility backed by training in multi-system scheduling systems.

Skills
  • EPIC user, 4 years, excels in problem solving within EPIC system for both scheduling and admitting.
  • EPIC trained in patient charging and addition of non-catalogue items.
  • Provation MD Super-User, scheduling, reporting, and problem solving within the multiple user settings for both Technician usage as well and MD assistance, 16 yrs.
  • Complex problem-solving skills - dealing with multiple offices and different specialties, including but not limited to Gastroenterology, Urology, Cardiodiagnostics, and General Surgery.
  • Workflow coordination - the ability to schedule using multiple facotrs for both patient and physician needs.
  • Supplies inventory management - ordering both department and office supplies as needed for the department using PeopleSoft program.
  • Entering Bill Only's requsitions for the Main Operating Room Materials Management department; meeting deadlines and accuracy.
  • Excelled as a member of the Annual Inventory team, performing counts, entering data and completion within the desired timeframe.
  • Office equipment proficiency: Ease in using fax/copy/scanning machines with additional problem solving skills.
  • Proficient in Microsoft Word, Excel, Power Point and Outlook email.
Work History
02/2004 to CurrentHospital Procedure SchedulerMidState Medical Center | Meriden, CT
  • Schedule daily procedures in multiple specialties including; Gastroenterology, Urology, Pain Management, Gynechology, General Surgery, Pulmonology and Cardiology
  • Scheduling procedures into a secondary procedure system specifically for Gastroenterology and Pulmonary procedures for MD documentation.
  • Maintain schedule completion for minimun of current week of schedule plus 2 weeks, continually dealing with cancelations, add-on procedures, inpatient procedures, same-day procedure add ons.
  • Notifying Charge Nurse and/or Nurse Manager and physicans of changes, cancelations, needs for procedures and ordering special supplies for special procedures.
  • Printing daily schedules for huddles or pre-procedure phone calls.
  • Assisting the Nurse Manager in building staff schedules for a 4 week schedule.
  • Quality Assurance gathering for a monthly QA report with many reportable volume indicators.
  • Compiling a random list of patient names and medical record numbers monthly necessary for lead physician's chart audits.
  • Chart preperation with correct documentation necessary
  • Reviewing and scanning completed charts into EPIC's Media Manager upon discharge of patient from department. With attention to detail on missing information being corrected prior to scanning.
09/1996 to 12/2005911 DispatcherHunter's Ambulance And Transportation Services | Meriden, CT
  • Relayed latest information to first responders via electronic means, telephone calls and radio responses.
  • Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
  • Answered calls from automatic routing system and took basic information from callers.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
  • Routed calls to police, fire and ambulance service to meet individual call needs.
  • Read system maps and caller information, and documented all details in system.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Certified 911 Emergency Dispatcher
  • Certified 911 Medical Emergency Dispatcher
02/2004 to 06/2005Hospital OperatorMidState Medical Center | Meriden, CT
  • Used company's paging system to immediately contact specific personnel for emergencies
  • Pleasantly greeted all callers and asked how to be of assistance.
  • Received incoming calls and paged individuals and departments over PA system.
  • Connected callers with appropriate professional, department or business.
  • Operated computers and fax machines to send and receive paperwork communications between offices and departments.
  • Maintained accurate directory of all personnel and phone extensions of staff on call.
09/1996 to 12/2004Emergency Medical Technician-BasicHunters Ambulance Company | Meriden, CT
  • Administered tests and medication to stabilize patients in field or in transit.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Evaluated patient vital signs and status to determine care needs using blood pressure cuffs and a stethescope
  • Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Communicated with lucid patients to gather incident and medical history information.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Used defibrillators to administer treatments in cardiac situations with accuracy, safety and speed.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Responded to over 7 daily emergency calls to provide quick and compassionate medical assistance and care for patients.
  • Field Training Officer specializing in map reading and emergency driving techniques.
Education
Emergency Medical TechnologyMiddlesex Community College - Middletown, Middletown, CT
Commercial ArtMiddlesex Community College - Middletown, Middletown, CT
  • Minored in Criminolgy
06/1992High School DiplomaO. H. Platt High School, Meriden, CT
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Resume Overview

Companies Worked For:

  • MidState Medical Center
  • Hunter's Ambulance And Transportation Services
  • Hunters Ambulance Company

School Attended

  • Middlesex Community College - Middletown
  • O. H. Platt High School

Job Titles Held:

  • Hospital Procedure Scheduler
  • 911 Dispatcher
  • Hospital Operator
  • Emergency Medical Technician-Basic

Degrees

  • Emergency Medical Technology
    Commercial Art
    06/1992 High School Diploma

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