Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Enthusiatic mother of two girls ages 1 and 6, eager to contribute to team success through hard work, attention to detail, and the ability to adapt and work under pressure. Ready to return to the workforce to aquire a job that will allow my family financial stability while developing future skills and character. Ready for any challenge and always willing to step up to support team needs.

  • Customer service
  • Plan activities
  • Child safety
  • Infant care
  • Health and safety
  • Schedules and routines
  • Structured activity planning
  • Cleaning and sanitation
  • Support emotional needs
  • Teach basic skills
  • Guest services
  • Cash handling
  • Cash register operation
  • Cashier training
  • Customer service excellence
  • Task prioritization
  • Answer telephone calls
  • Problem-solving
  • Teamwork
  • Creative thinking
  • Motivation
  • Prioritization
  • Organization
  • Multitasking
Work History
02/2014 to Current
Homemaker Accurate Home Care MN, State,

*Maintained safe, nurturing environment for children and followed procedures for optimal care.

*Selected activities to reinforce learning and discovery and helped children develop personal interests.

*Assisted children in overcoming inappropriate behavior, providing positive guidance and reinforcement.

*Provided enjoyable activities for children under supervision.

*Helped children practice good hygiene and provided potty training and diapering.

*Cooked meals and prepared and snacks.

*Supervised children at play and monitored activities for safety.

*Balanced daily schedule to provide for sufficient activity, rest, and playtime.

*Cared for 2 children in household, including caring for infants and managing infant needs.

*Accompanied children on outings to entertainment venues and educational opportunities.

*Created activities to engage and interest children of various ages.

*Planned activities based on the ages and skill levels of children to advance knowledge of core subjects.

*Prepared healthy meals and snacks.

*Organized activities that encouraged exploration and inquisitiveness.

*Oriented children on importance of daily exercise and eating healthy meals.

*Introduced babies and toddlers to basic educational concepts by reading and playing with them.

*Accompanied children to school activities, special events, and outings, including trips to park and playdates.

*Maintained the safety and security of every child under care by closely monitoring movements and behaviors.

*Assisted children in maintaining proper hygiene.

?Built positive and productive relationship with each child to support continued growth and development.

*Helped prepare preschool-aged children for kindergarten by introducing basic concepts such as alphabet, numbers, colors, and shapes.

*Engaged children with fun crafts such as painting and drawing to expand creative abilities.

*Helped school-age children with homework and prepared activities during summer hours.

*Cleaned and sterilized toys, equipment and play areas every day to protect the children from infection risks.

*Helped preschool-aged students to get ready for kindergarten through storytelling and games.

*Assisted older children in elementary-school homework, including reading, writing, and mathematics.

*Encouraged children to work through difficulties and improve social skills.

*Arranged daily nap and rest periods to recharge students for afternoon play and additional learning.

*Appointment scheduling and calendar maintenance.

* Handling day-to-day needs and special projects with good multitasking and research skills.

*Budgeting, cooking, cleaning, appointment making, driving from point a to point b with an exceptional driving record, taking care of all child and household needs

03/2013 to 01/2014
Waitress Aramark Corp. Boulder, CO,

*Delivered personable and attentive service to all patrons, including seating assistance, order management, and special requests.

*Calculated and processed final bill, including splitting checks, running credit cards, or providing accurate change for cash payments.

*Communicated with guests regarding special requests, allergy issues, and other dietary restrictions.

*Recorded or memorized orders for each table and entered into computer system.

*Memorized menu items and answered questions regarding ingredients, nutritional value, and preparation methods.

*Supported hostesses and bussers with seating and table-clearing throughout high-volume shifts.

*Worked closely with kitchen crew to foster accuracy and efficiency.

*Answered customer menu questions and offered suggestions based on individual preferences.

*Greeted all guests with smile and friendly greeting.

06/2010 to 03/2013
Customer Service Supervisor Pacific Coast Building Products, Inc. Sparks, NV,

*Resolved customer questions and complaints via inbound and outbound customer contact.

*Managed smooth and accurate supply restocking to keep the business operating efficiently.

*Trained new employees in all aspects of office practices and procedures.

*Boosted team performance by closely monitoring the work of each staff member and offering motivational support.

*Obtained compliance with company policies and procedures in processing transactions with customers.

*Scheduled front end to meet needs of business and keep team efficient.

*Trained new employees in clerical tasks and office policies to avoid misunderstandings and enhance productivity.

*Evaluated customer issues and complaints and developed amicable solutions.

*Supervised and guided staff, providing technical assistance to meet department and organizational goals.

Backed up store team members with restocking, merchandising, and cleaning work.

*Handled cash, check, and card transactions with consistent attention to detail and maintained balanced drawer.

*Answered phone calls to offer information to customers and direct callers.

Went beyond basic job requirements to help guests with limited mobility or understanding of store technical systems.

Assisted with section resets, including consolidating merchandise for clearance and instituting new plan-o-gram layouts.

Checked lot regularly for trash and any problems negatively impacting professional property appearance.

Increased sales of target items by employing excellent upselling and communication skills.

Assisted cashiers in balancing cash tills at close of shift.

Obtained thorough knowledge of products sold to assist customers in locating and purchasing items.

Scheduled breaks for cashiers during shifts and timed returns to maintain coverage.

Stayed on top of policy changes and promotions to better serve customers with current information.

Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.

Helped management solve customer concerns with proactive approaches based on retail knowledge.

Cultivated pleasant and cooperative work environment for cashiers.

Solved complaints by customers and issued credits for returned merchandise.

Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.

Boosted team success by working well with all members and cross-training in different positions and departments.

Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor.

Minimized loss by watching for and recognizing security risks and active theft.

Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits.

Encouraged customers to sign up for warranties and additional services, consistently exceeding quotas for add-on sales.

Quickly connected with each customer to offer assistance and promote products.

Expected in 05/2010 to to
High School Diploma :
Van Horn High School - Independence, MO
  • Awarded Principals honor role and Governors honor role 2010
Expected in 05/2010 to to
Class CA: Cosmetology All License: Cosmetology
Herndon Career Center - Kansas City, MO
  • Professional development completed in cosmetology
  • Awarded Governors honor role and principals honor role 2010
Top choice


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