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HomeCare and Paraprofessional Resume Example

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HOMECARE AND PARAPROFESSIONAL
Professional Summary

Providing a professional customer service is what your company needs. There are lots of people out there can do the work, but knowing exactly how they do it really make a difference. For instance, people like myself can demonstrate a professional customer service. What I would do is to greet my customers with an honest and meaningful smile. Helping them with anything they want to know or learn regardless of different cultures, I will treat and respect them. I will also make sure they get what they want regardless of their situation. I know if I don't know anything, I would ask my supervisor for help. The most important thing is to make sure my client or customers are satisfied before they proceed on. For any suspicious matters, I will report it to my supervisor only.

Skills
  • Provide professional customer service
  • Cash handling
  • Clerical skills
  • Friendly and team players
  • Always achieve company's goals in selling products
  • Can do extra for the company
  • Always make the area clean and neat
  • Always Love to work with ethnic groups
Work History
HomeCare and ParaprofessionalJul 2019 - Current
HcaWichita , KS
  • Provided diverse assistance to teachers, including clerical support, classroom management and document coordination
  • Assisted and mentored students in groups of up to [Number] by reviewing lesson teachings and [Action]
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills
  • Performed special tasks such as [Task] and [Task] to help students with special needs learn and grow
  • Maintained student safety in classroom and outside environments
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words
  • Documented student behaviors, interventions and results to assist lead teacher
  • Worked with individual students to provide personalized educational, behavioral and emotional support
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff
  • Kept classrooms clean by sterilizing and disinfecting toys and surfaces
Customer Service RepresentativeOct 2016 - Jul 2019
Paradies Lagardère Travel RetailMorrisville , NC
Customer Service CashierOct 2016 - Jul 2018
Paradies Lagardère Travel RetailPittsburgh , PA
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Educated customers on promotions to enhance sales
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Counted cash in register drawer at beginning and end of shift
  • Answered questions about store policies and concerns to support positive customer experiences
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues
  • Assisted customers by answering questions and fulfilling requests
  • Prepared and submitted end-of-shift reports using [Software]
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Reviewed and resolved differences between accounting information and cash drawer
  • Assisted customers with locating and choosing merchandise in any store department
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Conducted inventory counts by adding each item in stock and documenting in [System]
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Worked closely with [Job title] to solve problems and handle customer concerns
  • Set up new sales displays each [Timeframe]
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support
  • Checked prices for customers and processed items sold by scanning barcodes
  • Used POS system to enter orders, process payments, and issue receipts
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
  • Quickly and accurately counted drawers at start and end of each shift
  • Learned [Job title] and [Job title] positions and provided backup at key times
  • Verified over $[Amount] of cash and credit payments daily
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Served needs of more than [Number] customers in busy [Type] environment
Customer Service CashierOct 2017 - Jan 2018
Macy's Inc.City , STATE
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed
  • Educated customers on promotions to enhance sales
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Counted money in drawers at beginning and end of each shift to ensure amounts were correct
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Counted cash in register drawer at beginning and end of shift
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Prepared and submitted end-of-shift reports using [Software]
  • Used POS system to enter orders, process payments, and issue receipts
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Assisted customers with locating and choosing merchandise in any store department
  • Set up new sales displays each [Timeframe]
  • Served needs of more than [Number] customers in busy [Type] environment
  • Answered questions about store policies and concerns to support positive customer experiences
  • Checked prices for customers and processed items sold by scanning barcodes
  • Assisted customers by answering questions and fulfilling requests
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Conducted inventory counts by adding each item in stock and documenting in [System]
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Quickly and accurately counted drawers at start and end of each shift
  • Worked closely with [Job title] to solve problems and handle customer concerns
  • Reviewed and resolved differences between accounting information and cash drawer
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
  • Verified over $[Amount] of cash and credit payments daily
Education
Bachelor of Arts for Teaching: Online studentGrand Canyon University City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary
  • Clear contact info

Resume Overview

School Attended

  • Grand Canyon University

Job Titles Held:

  • HomeCare and Paraprofessional
  • Customer Service Representative
  • Customer Service Cashier

Degrees

  • Bachelor of Arts for Teaching : Online student

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