HomeCare and Paraprofessional Resume Example
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HOMECARE AND PARAPROFESSIONAL
Professional Summary
Providing a professional customer service is what your company needs. There are lots of people out there can do the work, but knowing exactly how they do it really make a difference. For instance, people like myself can demonstrate a professional customer service. What I would do is to greet my customers with an honest and meaningful smile. Helping them with anything they want to know or learn regardless of different cultures, I will treat and respect them. I will also make sure they get what they want regardless of their situation. I know if I don't know anything, I would ask my supervisor for help. The most important thing is to make sure my client or customers are satisfied before they proceed on. For any suspicious matters, I will report it to my supervisor only.
Skills
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Work History
HomeCare and ParaprofessionalJul 2019 - Current
HcaWichita , KS
HcaWichita , KS
- Provided diverse assistance to teachers, including clerical support, classroom management and document coordination
- Assisted and mentored students in groups of up to [Number] by reviewing lesson teachings and [Action]
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills
- Performed special tasks such as [Task] and [Task] to help students with special needs learn and grow
- Maintained student safety in classroom and outside environments
- Offered constructive feedback to minors under care regarding specific actions, behaviors and words
- Documented student behaviors, interventions and results to assist lead teacher
- Worked with individual students to provide personalized educational, behavioral and emotional support
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff
- Kept classrooms clean by sterilizing and disinfecting toys and surfaces
Customer Service RepresentativeOct 2016 - Jul 2019
Paradies Lagardère Travel RetailMorrisville , NC
Paradies Lagardère Travel RetailMorrisville , NC
Customer Service CashierOct 2016 - Jul 2018
Paradies Lagardère Travel RetailPittsburgh , PA
Paradies Lagardère Travel RetailPittsburgh , PA
- Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed
- Resolved customer complaints and maintained clean and tidy checkout area
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Educated customers on promotions to enhance sales
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally
- Counted money in drawers at beginning and end of each shift to ensure amounts were correct
- Monitored self-checkout systems and provided assistance or intervention where required
- Maintained current knowledge of store promotions and highlighted sales to customers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Counted cash in register drawer at beginning and end of shift
- Answered questions about store policies and concerns to support positive customer experiences
- Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues
- Assisted customers by answering questions and fulfilling requests
- Prepared and submitted end-of-shift reports using [Software]
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Reviewed and resolved differences between accounting information and cash drawer
- Assisted customers with locating and choosing merchandise in any store department
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Conducted inventory counts by adding each item in stock and documenting in [System]
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
- Worked closely with [Job title] to solve problems and handle customer concerns
- Set up new sales displays each [Timeframe]
- Trained as [Job title] and provided back-up coverage to provide customers with optimal support
- Checked prices for customers and processed items sold by scanning barcodes
- Used POS system to enter orders, process payments, and issue receipts
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
- Quickly and accurately counted drawers at start and end of each shift
- Learned [Job title] and [Job title] positions and provided backup at key times
- Verified over $[Amount] of cash and credit payments daily
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Served needs of more than [Number] customers in busy [Type] environment
Customer Service CashierOct 2017 - Jan 2018
Macy's Inc.City , STATE
Macy's Inc.City , STATE
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Maintained customer satisfaction while handling [Type] product returns quickly and professionally
- Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed
- Educated customers on promotions to enhance sales
- Resolved customer complaints and maintained clean and tidy checkout area
- Counted money in drawers at beginning and end of each shift to ensure amounts were correct
- Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales
- Maintained current knowledge of store promotions and highlighted sales to customers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Counted cash in register drawer at beginning and end of shift
- Monitored self-checkout systems and provided assistance or intervention where required
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Prepared and submitted end-of-shift reports using [Software]
- Used POS system to enter orders, process payments, and issue receipts
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Assisted customers with locating and choosing merchandise in any store department
- Set up new sales displays each [Timeframe]
- Served needs of more than [Number] customers in busy [Type] environment
- Answered questions about store policies and concerns to support positive customer experiences
- Checked prices for customers and processed items sold by scanning barcodes
- Assisted customers by answering questions and fulfilling requests
- Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Conducted inventory counts by adding each item in stock and documenting in [System]
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
- Quickly and accurately counted drawers at start and end of each shift
- Worked closely with [Job title] to solve problems and handle customer concerns
- Reviewed and resolved differences between accounting information and cash drawer
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
- Verified over $[Amount] of cash and credit payments daily
Education
Bachelor of Arts for Teaching: Online studentGrand Canyon University City, State
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Resume Overview
School Attended
- Grand Canyon University
Job Titles Held:
- HomeCare and Paraprofessional
- Customer Service Representative
- Customer Service Cashier
Degrees
- Bachelor of Arts for Teaching : Online student
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