Homecare And Paraprofessional Resume Example BAYADA

HOMECARE AND PARAPROFESSIONAL

Professional Summary

Providing a professional customer service is what your company needs. There are lots of people out there can do the work, but knowing exactly how they do it really make a difference. For instance, people like myself can demonstrate a professional customer service. What I would do is to greet my customers with an honest and meaningful smile. Helping them with anything they want to know or learn regardless of different cultures, I will treat and respect them. I will also make sure they get what they want regardless of their situation. I know if I don't know anything, I would ask my supervisor for help. The most important thing is to make sure my client or customers are satisfied before they proceed on. For any suspicious matters, I will report it to my supervisor only.

Skills

Provide professional customer service
Cash handling
Clerical skills
Friendly and team players

Always achieve company's goals in selling products
Can do extra for the company
Always make the area clean and neat
Always Love to work with ethnic groups

Work History

HomeCare and ParaprofessionalJul 2019 - Current
BAYADAHilo, HI

Provided diverse assistance to teachers, including clerical support, classroom management and document coordination
Assisted and mentored students in groups of up to [Number] by reviewing lesson teachings and [Action]
Used behavior modeling and specialized teaching techniques to share and reinforce social skills
Performed special tasks such as [Task] and [Task] to help students with special needs learn and grow
Maintained student safety in classroom and outside environments
Offered constructive feedback to minors under care regarding specific actions, behaviors and words
Documented student behaviors, interventions and results to assist lead teacher
Worked with individual students to provide personalized educational, behavioral and emotional support
Observed individual behaviors and suspect actions, and reported issues to supervisory staff
Kept classrooms clean by sterilizing and disinfecting toys and surfaces

Customer Service RepresentativeOct 2016 - Jul 2019
Macy's Inc.Hilo, HI

Customer Service CashierOct 2016 - Jul 2018
Macy's Inc.Hilo, HI

Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed
Resolved customer complaints and maintained clean and tidy checkout area
Maintained reports of transactions and greeted customers when entering and leaving establishment
Educated customers on promotions to enhance sales
Maintained customer satisfaction while handling [Type] product returns quickly and professionally
Counted money in drawers at beginning and end of each shift to ensure amounts were correct
Monitored self-checkout systems and provided assistance or intervention where required
Maintained current knowledge of store promotions and highlighted sales to customers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Counted cash in register drawer at beginning and end of shift
Answered questions about store policies and concerns to support positive customer experiences
Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues
Assisted customers by answering questions and fulfilling requests
Prepared and submitted end-of-shift reports using [Software]
Mentored new team members on POS system operation, customer service strategies and sales goals
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Reviewed and resolved differences between accounting information and cash drawer
Assisted customers with locating and choosing merchandise in any store department
Helped customers manage large purchases by collecting items from shelves and storage locations
Conducted inventory counts by adding each item in stock and documenting in [System]
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Worked closely with [Job title] to solve problems and handle customer concerns
Set up new sales displays each [Timeframe]
Trained as [Job title] and provided back-up coverage to provide customers with optimal support
Checked prices for customers and processed items sold by scanning barcodes
Used POS system to enter orders, process payments, and issue receipts
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
Quickly and accurately counted drawers at start and end of each shift
Learned [Job title] and [Job title] positions and provided backup at key times
Verified over $[Amount] of cash and credit payments daily
Processed POS transactions, including checks, cash and credit purchases or refunds
Served needs of more than [Number] customers in busy [Type] environment

Customer Service CashierOct 2017 - Jan 2018
Macy's Inc.Hilo, HI

Maintained reports of transactions and greeted customers when entering and leaving establishment
Maintained customer satisfaction while handling [Type] product returns quickly and professionally
Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed
Educated customers on promotions to enhance sales
Resolved customer complaints and maintained clean and tidy checkout area
Counted money in drawers at beginning and end of each shift to ensure amounts were correct
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales
Maintained current knowledge of store promotions and highlighted sales to customers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Counted cash in register drawer at beginning and end of shift
Monitored self-checkout systems and provided assistance or intervention where required
Helped customers manage large purchases by collecting items from shelves and storage locations
Processed POS transactions, including checks, cash and credit purchases or refunds
Mentored new team members on POS system operation, customer service strategies and sales goals
Prepared and submitted end-of-shift reports using [Software]
Used POS system to enter orders, process payments, and issue receipts
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Assisted customers with locating and choosing merchandise in any store department
Set up new sales displays each [Timeframe]
Served needs of more than [Number] customers in busy [Type] environment
Answered questions about store policies and concerns to support positive customer experiences
Checked prices for customers and processed items sold by scanning barcodes
Assisted customers by answering questions and fulfilling requests
Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Conducted inventory counts by adding each item in stock and documenting in [System]
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Quickly and accurately counted drawers at start and end of each shift
Worked closely with [Job title] to solve problems and handle customer concerns
Reviewed and resolved differences between accounting information and cash drawer
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects
Verified over $[Amount] of cash and credit payments daily

Education

Bachelor of Arts for Teaching: Online studentGrand Canyon University Phoenix, AZ

Resume Overview

Companies Worked For:

BAYADA
Macy's Inc.

School Attended

Grand Canyon University

Job Titles Held:

HomeCare and Paraprofessional
Customer Service Representative
Customer Service Cashier

Degrees

Bachelor of Arts for Teaching : Online student

HomeCare and Paraprofessional Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

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