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HELPINC. Resume Example

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HELPINC.
Summary

Enthusiastic self employed individual with demonstrative effective development and operation of a small business. Skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Hardworking, reliable strategic business development and management. Offering innovative ideas to continually improve profit loss analysis. Highly organized, proactive and punctual to provide optimal business plan.

Skills
  • Drove profitability through implementing cost-savings initiatives.
  • Sustainable business models
  • Communication and presentation
  • Strategic marketing management
  • Client-focused service
  • Educating consumers
  • Knowledge of legal standards
  • Project organization
Experience
01/2018 - CurrentHELPINC. Self Employed | 345 Ocean Spray Ave., FL
  • Improved customer satisfaction by finding creative solutions to problems and opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss innovative ideas to generatecash flow opportunities.
  • Collaborated in development of non profit policies and procedures.
  • Earned reputation for providing a reliable serice
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Recognized by management for providing exceptional customer servic
  • Recognized for providing exceptional customer service.
05/2018 - 07/2019ServerMilikens | Cape Canaveral, FL
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Partnered with team members to efficiently serve food and beverages.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Greeted newly seated guests quickly and efficiently.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Processed customers' payments and provided receipts.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
01/2018 - 05/2019ServerSatellite Breeze | Satellite Beach, FL
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Greeted newly seated guests quickly and efficiently.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education and Training
2001Bachelor of Science: Nursing
Madonna University | Livonia, MI
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Resume Overview

Companies Worked For:

  • Self Employed
  • Milikens
  • Satellite Breeze

School Attended

  • Madonna University

Job Titles Held:

  • HELPINC.
  • Server

Degrees

  • 2001 Bachelor of Science : Nursing