Currently I rank number one skilled in my team of 15+ members. I manage to stay focused when dealing with difficult clients or callers, especially those who are rude, racist, or inpatient. I have Proven expertise in insurance products, service and customer needs. I am Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. I can Identify and resolve concerns while promoting new products and meeting sales objectives. I am an Ambitious student pursuing an A.A degree eager to contribute developed knowledge as a Legal Assistant or Paralegal role. Skilled in hectic and energetic settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. I have about 9 years of experience with customer service, the elder law, some immigration law and retail.
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