Experience working within the hospitality industry with the responsibility of guest services as well as salesmanship, and retaining and communicating vast amounts of menu knowledge with precision. Responsible for training new employees as well as filing sales reports among other logistical restaurant faculties. Friendly, hardworking team player with a passion for success and an extremely competitive nature. Recognized as having excellent problem solving, communication, and sales skills throughout the industry. Education is ongoing at Manchester Community College, majoring in Liberal Arts and Sciences. Seeking to utilize skills by venturing into a more professional setting.
Responsible for perfect guest experiences through smooth, efficient service while increasing sales. Section of tables is larger than other servers due to efficiency skills and frequent guest compliments. Responsible for filing daily sales reports, weekly sales reports, calculating tipshare for tipped employees, entering labor information and noting daily sales trends reported to the regional manager.
Provided top of the line customer service. Working in an extremely high volume bar while still maintaining great customer relations. Responsible for training new servers while gauging and testing their competence and reporting to management. Shift leader responsible for assigning side work, and leading the "front of house" as a cohesive unit.
Completed coursework in English, Psychology, Sociology, Business, among others. Degree still in progress.
Companies Worked For:
Job Titles Held: