LiveCareer-Resume

head weight resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Outgoing server, offering superb customer service proficiency and passion for exceeding sales goals. Results-oriented professional, specializing in Communication and Economics. Humorous and gentle with a unique ability to relate to diverse guest.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of fine cuisine. Highly versatile and adaptable to fast-, changing restaurant environments with discerning customers and high standards.

PmIntelligent and focused with in-depth knowledge of wine and craft beers. ServeSafe Certified.

Focused server with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 5 years of experience in industry.

Skills
  • Speaking Mathematics
  • Active Listening Critical Thinking
  • Social Perceptiveness Reading Comprehension
  • Coordination Writing
  • Public Safety and Security Time Management
  • Active Learning Education and Training
  • Communications and Media Building and Construction
  • Cash register
  • Critical Thinking
  • Issue receipts
  • Listening
  • Mathematics
  • Windows
  • Public Safety
  • Speaking
  • Reading
  • Time Management
  • High-volume dining
  • Safe food handling
  • Wine pairings
  • Service prioritization
  • Point of Sale (POS) system operations
  • Menu memorization
  • Serving food and beverages
  • Conflict and dispute resolution
  • Price memorization
  • Dining customer service
  • Check payment processing
  • Driving revenue
  • Effective customer upselling
  • Upselling products
  • Special dietary requirements
  • Team supervision
  • Quality control
  • Prompt table clearance
  • Relationship management
  • Staff training
  • Hors d'oeuvres service
  • Time management
  • Seating assignment preparation
  • Dining crew workflow optimization
  • Table setting arrangements
  • Food inspection
Experience
Head Weight , 12/2018 - 01/2020
99 Restaurants Kingston, NY,
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Educated servers on daily specials to promote key items and drive sales.
  • Trained new servers on menu items and restaurant standards.
  • Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
  • Handled end-of-day financial audits and closing paperwork, counting and verifying up to $[Amount] worth in cash and card sales.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Implemented new POS system and trained [Number] staff members of effective use.
  • Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
  • Checked menus to verify current selection availability and cleanliness.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Increased [Type] product sales by effectively designing new menus and training [Number] employees on effective salesmanship.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Managed servers and bartenders on each shift.
  • Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant, resulting in [Result].
  • Prepared salads and appetizers to back up kitchen staff.
  • Drove sales per ticket through [Process].
  • Designed schedules for [Number] front of house employees, adapting schedules based on seasons, days and employee availability.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Served over [Number] tables at once while supervising staff of [Number] servers.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Placed reservations through phone and email into [Software].
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Ensured customer satisfaction through high-quality service.
Server, 11/2017 - 11/2018
Cosentino's Food Stores Ottawa, KS,
  • Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
  • Examine trays to ensure that they contain required items.
  • Place food servings on plates or trays according to orders or instructions.
  • Load trays with accessories such as eating utensils, napkins, or condiments.
  • Prepare food items, such as sandwiches, salads, soups, or beverages.
  • Remove trays and stack dishes for return to kitchen after meals are finished.
  • Determine where patients or patrons would like to eat their meals and help them get situated.
  • Total checks, present them to customers, and accept payment for services.
  • Take food orders and relay orders to kitchens or serving counters so they can be filled.
  • Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Placed reservations through phone and email into [Software].
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Promoted desserts, appetizers and specialty drinks.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Reconciled cash register at close of business, verifying totals and quickly resolving discrepancies.
  • Educated servers on daily specials to promote key items and drive sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Cashier, 05/2014 - 10/2016
Chick-fil-A City, STATE,
  • Determine cash requirements for windows and order all necessary currency, coins, or chips.
  • Issue receipts, refunds, credits, or change due to customers.
  • A Chick-fil-A team member performs guest service and food preparation duties Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register.
Education and Training
High School Diploma: , Expected in 05/2016
-
Campbell High School - Smyrna, GA
GPA:
Status - GPA: 3.785, Awarded Army JROTC Scholarship. Graduated in top 88% of class. Graduated with honors. Member, Spartan Raider Team. Front Row, Varsity Volleyball Student Scholar Athlete Athletic Training
Master of Science: , Expected in 05/2024
-
Georgia State University - Atlanta, GA
GPA:
Status -
Activities and Honors

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Resume Overview

School Attended

  • Campbell High School
  • Georgia State University

Job Titles Held:

  • Head Weight
  • Server
  • Cashier

Degrees

  • High School Diploma
  • Master of Science

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