Head Teller resume example with 20+ years of experience
Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Lead Teller successful displaying customer-first mentality while interacting with customers. Understanding and empathetic communicator adept in connecting with others to meet banking needs. Proficient in written and verbal communication with customer-facing and consultative expertise. Proficient in providing leadership and training for team members. An excellent communicator with a helpful mindset when interacting with customers to drive business' performance. Successful Lead Teller with background managing customer and team expectations by setting clear and realistic goals both internally and externally. Proficient in prioritizing customer happiness utilizing effective communication strategies. Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Meticulously organized Bank Teller proficient in time management. Offer professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.v Versatile Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling processes and management principles. Capable [Job Title] with outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
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- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Promoted products or services to each customer to consistently achieve sales targets.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Assisted estimated [Number] customers each [Timeframe] and remained poised and professional even in high-stress situations and when dealing with irate individuals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to [Job title]s.
- Served needs of more than 100 customers in busy demanding environment.
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
- Regularly exceeded [Type] goals by using [Skill] and [Skill] in all professional interactions.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Opened accounts with cross-sale ratio of [Number] products opened.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Coordinated daily cash reconciliation in high-volume location.
- Organized and removed online banking files no longer in use.
- Processed quarterly vault and ATM audits with zero error rate.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Organized and removed online banking files no longer in use.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Processed quarterly vault and ATM audits with zero error rate.
- Rapidly and efficiently prepared customer and ATM cash and change orders.
- Promoted products or services to each customer to consistently achieve sales targets.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Executed wire transfers, stop payments and account transfers.
- Advised clients on mortgage, education and personal loans.
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
- Maintained teller drawer to perform bank transactions.
- Sold cashier's checks, traveler's checks and money orders.
- Maintained friendly and professional customer interactions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
- Managed timely and effective replacement of damaged or missing products.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Greeted customers and directed to requested products.
- Completed physical inventory counts each [Timeframe].
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Conducted tours, orientation and educational sessions for residents and families.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Provided emotional support and counseling to residents coping with loss and created and developed bereavement groups.
- Promoted positive relations between residents and staff.
- Supported personal needs of residents dealing with diverse conditions.
- Enforced policies and safety standards through building and room rounds.
- Coached students on useful life and personal care skills.
- Developed rapport to create safe and trusting environment for care.
- Performed several administrative duties, including room transfers, incident reports and maintenance requests.
- Attended, participated and contributed to monthly staff meetings addressing resident needs.
- Led by example through mature behavior consistent with university regulations and rules.
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Resume Overview
School Attended
- SUNY Delhi TECH
- Monticello High School
- Aviation A School
Job Titles Held:
- Head Teller
- Teller
- Aviation Storekeeper
- Resident Advisor
Degrees
- No Degree
- High School Diploma
- No Degree
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy