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head server resume example with 3+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Efficient [Job Title] offering [Number] years of experience satisfying clientele using strong interpersonal, multitasking and time management skills. Outgoing individual with expertise in smoothly delivering food to guests and turning dining tables rapidly to maximize profits. Proficient in POS system operations.

Inspiring Head Server with distinguished history of increasing service standards and maximizing sales. Committed to best-in-class leadership and customer service with knowledge of conflict resolution and [Software] use.

Personable [Job Title] with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.

Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Hardworking Server/Waiter with 10 years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Hardworking [Server] with [10] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Skills
  • Point of Sale (POS) system operations
  • Service prioritization
  • Safe food handling
  • Menu memorization
  • Fast pace employee
  • 4 languages Fluent(English)(Spanish)(Portuguese)(Hebrew)
  • Reliable & asset to a team
  • High standards responsibility
  • Upselling products
  • Dining customer service
  • Quality control
  • Time management
  • Team supervision
  • Serving food and beverages
  • Effective customer upselling
  • Buffet setup and takedown
  • Table setting arrangements
  • Menu knowledge
  • High-volume dining
  • Food safety understanding
  • Check payment processing
  • Liquor, wine and food service
  • Price memorization
  • Sales techniques
  • In-depth food and wine knowledge
  • Seating assignment preparation
  • Effective sales techniques
  • Wine pairings
Experience
01/2019 to 10/2019 Head Server Marriott International | Santa Clara, CA,
  • Trained new servers on menu items and restaurant standards.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Increased product sales by effectively designing new menus and training many employees on effective salesmanship.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Managed servers and bartenders on each shift.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
08/2016 to 11/2018 Head Server Marriott International | Spokane, WA,
  • Delivered high-quality service and quick beverage service to promote customer satisfaction.
  • Designed schedules for front of house employees, adapting schedules based on seasons, days and employee availability.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Managed servers and bartenders on each shift.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Increased product sales by effectively designing new menus and training many employees on effective salesmanship.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Trained new servers on menu items and restaurant standards.
02/2015 to 01/2016 Server/Bartender Bluegreen Resorts | Mcallen, TX,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Partnered with team members to efficiently serve food and beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
Expected in 06/2011 to to High School Diploma | North Hollywood High School , North Hollywood, CA GPA:

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Resume Overview

School Attended

  • North Hollywood High School

Job Titles Held:

  • Head Server
  • Head Server
  • Server/Bartender

Degrees

  • High School Diploma

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