High energy, outgoing hostess with a dedication to positive guest relations. High volume dining, customer service and cash handling background.
Greeted each customer with friendly eye contact. Answered telephone calls and responded to inquiries.Assigned patrons to tables suitable for their needs and according to rotationAssisted in maintaining preparation and service areas in a sanitary condition.Trained new employees. Communicated with customers regarding orders, comments and complaints. Observed diners to anticipate any additional needs and respond to requests. Received and recorded patrons' dining reservations. Provided guests with menus. Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary.
Highly responsible and reliable
Works well under pressure
Exceptional interpersonal skills
Upbeat, outgoing and positive
Ability to handle/resolve problems
Excellent guest service skills
Reliable, punctual and committed to customer service
Head Hostess October 2012 to CurrentP.F. Chang's － Chandler, AZ
Marketing Regional Manager
Food Court Cashier June 2012 to September 2012Costco － Tempe, AZ
Cashier April 2011 to May 2012Pei Wei Asian Diner － Tempe, AZ
High School Diploma : 2011Horizon Honors High School － Ahwatukee, AZ, 85048