Head Concierge and weekend Supervisor Resume Example
Sales and Event Planning Professional with over eight years' experience include hotel hospitality. Included but not limited as well include planning, project management, account management, contract negotiations and customer service. I have achieved the Catering Sales Manager of the year in 2014 and have proved to be consistent with top sales performer for over four years for Dolce Hotels overall.My work ethic is solid and grounded in the traditional principles of loyalty to my employer and the protection of the company assets and financial work product. I am looking to continue to grow in my field and advance myself personally while making a sincere contribution to whatever stable employer might value those qualities. I bring to bear for any employer a wealth of real life and business acumen and experience along with a practical expertise in managing people and business resources.
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- Extensive public relations, special events planning including entertainment events.
- Responsible for procurement of advertising and sponsors for residential newsletter and phone directories.
- Assist in the organizing of clubs, groups, organizations, and procedures for senior citizens.
- Supervise an in-house informational cable channel.
- Community Service Accomplishments 2011 Executive Committee Member for the Leukemia and Lymphoma Society's Annual Light the Night Walk in Red Bank, NJ.
- Successfully Completed Sales Boot Camp presented by Master Connection Associates in 2009.
- Delphi and Opera Training.
- Dolce's 2013 1st quarter number one Catering Sales Manager in the company, hitting 149% of goal and Number 2 in company for the 2nd quarter and 3rd in the company for 3rd and 4th quarters in 2013.
- Manage the social market based on annual room, event night, food and beverage revenue targeted.
- Including identifying potential social, corporate, and seasonal business, Compose proposals, menus, letters, contracts and deposit schedules Arrange and execute site tours with potential clients for weddings, golf outings, meetings and other social events. Oversee the smooth running of functions and events Up selling menus to gain additional revenue. In 2011 helped to increase the amount of weddings from 34% in 2010 to 70% upon coming on board with Stockton Seaview.
- Bookings of over $1,500,000 in food and beverage sales.
- Including but not limited to: audio visual, room rental, and miscellaneous rental items.
- Achieved my assigned catering goals in the years of 2010 through 2014.
- Took part in a hotel ownership transition to Stockton College in 2011 to which I was a part of a $15 million dollar renovation project in 2011 Catering Sales Manager company wide in 2014 to which able to Book over 120% of my goal in 2014.
- Provided assistance to the Director and managed the social market based on annual room, event night, food and beverage revenue targeted.
- This includes but not limited to identifying potential social, corporate, and seasonal business Arrange and execute site tours with potential clients for weddings, golf outings, meetings and other social events. Compose proposals, menus, letters, contract and deposit schedules. Organized the Bridal Shows to increase revenue for the Catering department and to oversee the smooth running of functions and events, up selling menus to gain additional revenue. Conducted meetings with the clients to finalize event details, menu selections, floor plans, meeting room requirements and private menu tastings. Generated banquet event orders, daily event reports, finalize accounting package at the end of each week, forecasting revenue reports, and deposit tracking reports through Delphi program systems.
Coursework in Business Administration and Management
accounting, advertising, audio, cable, contracts, clients, Delphi, special events, floor plans, letters, Director, market, meetings, newsletter, organizing, procurement, proposals, public relations, renovation, Sales, Sales Manager.
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Resume Overview
School Attended
- Currently attending Kean University
- Kean University
- Ocean County College
Job Titles Held:
- Head Concierge and weekend Supervisor
- Catering Sales Manager
- Catering Sales Coordinator/Sales Coordinator
- Concierge/ Weekend Supervisor
Degrees
- Bachelor's Degree : Business
Associate Degree : Business Administration
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