Head Barback Resume Example
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HEAD BARBACK
Summary
High-energy professional able to multitask well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service.
Skills
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Experience
Company NameCity, StateHead Barback05/2020 to Current
- Monitored patrons to keep alcohol consumption at designated levels.
- Checked identification for each person purchasing alcohol.
- Checked patron identification and monitored guests to control service and limit over-intoxication.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Replenished bar glasses, garnishes and condiments.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Studied bartenders to learn recipes for different mixed cocktails.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Took food and drinks to bar and table customers.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Maintained spotless, well-stocked bar organized and ready for any customer demand.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Managed inventory of dining room products, including condiments, linens and flatware.
- Supported serving staff in delivering accurate and well-presented food orders.
- Applied proactive and resourceful nature to create pleasant guest experiences.
- Stocked displays with new and transferred merchandise.
- Offered product samples, answered questions and suggested products.
- Greeted guests with friendliness and professionalism.
Company NameCity, StateServer05/2020 to Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Calculated charges, issued table checks and collected payments from customers.
- Greeted newly seated guests quickly and efficiently.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Prepared and served cold, hot and [Type] beverages to guests.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Reviewed identification for patrons before serving alcoholic drinks.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Processed customers' payments and provided receipts.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Company NameCity, StateHead Barback02/2019 to 05/2020
- Monitored patrons to keep alcohol consumption at designated levels.
- Checked identification for each person purchasing alcohol.
- Checked patron identification and monitored guests to control service and limit over-intoxication.
- Replenished bar glasses, garnishes and condiments.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Studied bartenders to learn recipes for different mixed cocktails.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Verified adequate levels of supplies such as linens and trays and restocked low items.
- Took food and drinks to bar and table customers.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Maintained spotless, well-stocked bar organized and ready for any customer demand.
- Supported serving staff in delivering accurate and well-presented food orders.
- Stocked displays with new and transferred merchandise.
- Greeted guests with friendliness and professionalism.
Company NameCity, StateRestaurant Hostess10/2018 to 02/2019
- Monitored dining area to assess server capacity and estimate wait times.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Developed long-term relationships with customers, increasing opportunities for repeat business.
- Answered telephone to provide dining information and take party reservations.
- Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered customers' questions about hours, seating, current wait time and other information.
- Informed groups of guests on wait times based on kitchen needs and table availability.
- Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
- Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Notified server after seating parties in section to facilitate prompt service.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Greeted guests and sat customers at tables or in waiting areas.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Tracked seated guests and available seating using [System].
- Enhanced guests' experiences by fulfilling special requests during visits.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Education and Training
High School Diploma05/2019Yuma Catholic High School, City
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Resume Overview
School Attended
- Yuma Catholic High School
Job Titles Held:
- Head Barback
- Server
- Restaurant Hostess
Degrees
- High School Diploma 05/2019
