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Head Barback Resume Example

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HEAD BARBACK
Summary

High-energy professional able to multitask well to meet customer desires and business needs in high-volume environments. Experienced with POS systems, money handling and responsible alcohol service.

Skills
  • Ice restocking
  • Supply replenishment
  • Clearing tables
  • Glass washing
  • Cleaning skills
  • Flexible
  • Maintenance & Repair
  • Conflict resolution
  • Relationship building
  • Decision-making
  • Active listening
  • Guest service
  • Food running
  • Table bussing
Experience
pint house bar and grillYuma, AZHead Barback05/2020 to Current
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Checked identification for each person purchasing alcohol.
  • Checked patron identification and monitored guests to control service and limit over-intoxication.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Replenished bar glasses, garnishes and condiments.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Took food and drinks to bar and table customers.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Stocked displays with new and transferred merchandise.
  • Offered product samples, answered questions and suggested products.
  • Greeted guests with friendliness and professionalism.
Famous Dave's BBQYuma, AZServer05/2020 to Current
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Processed customers' payments and provided receipts.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
prison hill brewing coYuma, AZHead Barback02/2019 to 05/2020
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Checked identification for each person purchasing alcohol.
  • Checked patron identification and monitored guests to control service and limit over-intoxication.
  • Replenished bar glasses, garnishes and condiments.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Took food and drinks to bar and table customers.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Stocked displays with new and transferred merchandise.
  • Greeted guests with friendliness and professionalism.
Prison Hill Brewing CoYuma, AZRestaurant Hostess10/2018 to 02/2019
  • Monitored dining area to assess server capacity and estimate wait times.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Developed long-term relationships with customers, increasing opportunities for repeat business.
  • Answered telephone to provide dining information and take party reservations.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Informed groups of guests on wait times based on kitchen needs and table availability.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Notified server after seating parties in section to facilitate prompt service.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Tracked seated guests and available seating using [System].
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Education and Training
High School Diploma05/2019Yuma Catholic High School, Yuma, AZ
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Resume Overview

Companies Worked For:

  • pint house bar and grill
  • Famous Dave's BBQ
  • prison hill brewing co
  • Prison Hill Brewing Co

School Attended

  • Yuma Catholic High School

Job Titles Held:

  • Head Barback
  • Server
  • Restaurant Hostess

Degrees

  • High School Diploma 05/2019

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