hairstylist resume example with 9 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Efficient and Detail-Oriented
  • Upselling Products and Services
  • Courteous with Strong Service Mindset
  • Customer Account Management
  • Relationship Building
  • Payment Processing
  • Critical Thinking
  • Prioritizing and Planning
  • Willing to Learn
  • Accounts Receivable
  • Employee Relations
  • Upbeat and Positive Personality
  • Account Reconciliation
Georgia Southern University - Statesboro, GA,

In Progress

Master Cosmetology Program : Cosmetology, Expected in 10/2020
  • Licensed Master Cosmetologist - January 2021
Professional Summary

Obtain a position utilizing my Master Cosmetology License within the beauty industry where I am able to showcase my Master Cosmetology License within the beauty industry where I am able to showcase my experience, skills and talent in an environment that promotes and fosters continued education, creativity and potential growth opportunities.

Work History
Hairstylist , 06/2021 to 10/2021
Evangelical Lutheran Good Samaritan SocietySocorro, NM,
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Permed, relaxed and bleached hair for customers daily.
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Advised client base of new products and seasonal fashions to increase salon sales.
  • Connected and engaged with customers to understand styling needs.
Accountant II, 11/2018 to 02/2020
Baylor College Of MedicineConroe, TX,
  • Audits and processes credit balance refunds owed to students.
  • Design and maintain systems, processes, procedures, and methods for implementing enhancements to Banner credit balance processing to increase efficiency and effectiveness.
  • Verify and process refunds back to Visa, MasterCard, Discover, and American Express credit cards for student account overpayments via Touch Net Pay path system.
  • Resolves any disputes/inquires related to credit card overpayment refunds.
  • Coordinate BankMobile refund program working closely with Accounts Payable and Accounting Services office to ensure program operates efficiently and according to all State, BOR, and Federal Department of Education policies.
  • Provide back up support to facilitate other ARO functions including but not limited to: refund review, insurance processing, 1098-T processing; fee assessment, drop for non-payment, and imaging documents via Web tender.
  • Assists with writing, review and implementation of operating procedures/training guides for Accounts Receivable operations.
  • Review and follow up on refunds hold to ensure credit balances are resolved in timely manner.
  • Prepares monthly, quarterly, and annual financial reports related to student account credit balance refunds.
  • Analyzes complex questions and resolves problems/issues pertaining to student account receivables.
  • Answers questions and resolves issues from other Student Financial Services staff and academic departments regarding student accounts.
  • Assist in training of new and existing staff members, and participate in outreach and training initiatives within university.
On-boarding Consultant & Interim School Director, 08/2017 to 10/2018
Baylor College Of MedicineCorpus Christi, TX,
  • Provided specialized support and training throughout pre-opening and post opening process.
  • Acted as point of contact for new franchisees for all business-related issues.
  • Provided support for newly built and newly purchased franchisees in multiple locations.
  • Performed onsite visits and conducts weekly teleconference calls with franchisees to support performance.
  • Acted as liaison between Marketing, Franchise Development, and education Department to support Needs of new franchisees.
  • Prepare various reports as requested by Vice President of Operations.
  • Increased customer satisfaction by resolving any issues with onboarding and licensing
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions
  • Conducted research, gathered information from multiple sources and presented results
  • Managed payroll and time off request for 24 staff members.
  • Determined allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
  • Recruited, hired, trained, and evaluated primary and supplemental staff.
  • Directed and coordinate activities of teachers or administrators at child care center.
Accountant II, 04/2010 to 07/2016
  • Analyzed student account issues and assisted in resolving account problems, ensuring compliance with Title IV rules.
  • Initiated and maintain accurate student records.
  • Responded to account inquires by phone, in writing, and in person; provide specific account information to students.
  • Audited student accounts; process over payments as needed.
  • Executed student refund process in timely and precise manner, including generating refunds, identifying ineligible students, monitoring check distribution patterns, and requested investigation of possible fraud.
  • Analyzed accounts, handle customer billing and collections, and collaborate with staff for special projects.
  • Completed Weekly and Monthly reconciliation of aging reports and application of payment reports to ensure accuracy.

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Resume Overview

School Attended

  • Georgia Southern University

Job Titles Held:

  • Hairstylist
  • Accountant II
  • On-boarding Consultant & Interim School Director
  • Accountant II


  • Master Cosmetology Program

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