LiveCareer-Resume

hairstylist resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Results-driven individual excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty.

Skills
  • Merchandising knowledge
  • Inventory management
  • Superb time management
  • Cash handling accuracy
  • Strategic planning
  • Listening skills
  • Energetic self-starter
  • Documentation and recordkeeping
  • Written and oral communication skills
  • Customer service
  • Outgoing personality
  • Reliable and punctual
  • Team player mentality
Experience
Hairstylist, 04/2018 - Current
Dynfly Southfield, MI,
  • Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Colored, cut and installed extensions according to client reference photos and desired outcome.
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Collected payment from customers and scheduled next appointments.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Kept work area clean and neat to stay productive.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Educated guests on proper hair care to sell product and increase salon revenue
  • Supervised front end of store, answered phone to book appointments, inventoried sale area and coordinated 9 employee schedules.
  • Trimmed and styled customers hair for weddings and special occasions
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Sanitized workstations and salon equipment to reduce chance of infection.
  • Pre-booked appointments to guarantee repeat business.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Cut and styled natural, artificial, colored or textured hair.
  • Employed variety of hair style techniques, including curling and straightening
Hairstylist, 08/2017 - 04/2018
Dynfly Troy, MI,
  • Colored, cut and installed extensions according to client reference photos and desired outcome.
  • Designed and recommended home care hair regimens and treatments for individual customer needs.
  • Pre-booked appointments to guarantee repeat business.
  • Washed, colored, cut, dried and styled hair for about clients
  • Examined hair texture and condition to determine appropriate treatment for daily customers.
  • Maintained updated knowledge of industry products, including chemical composition, structure and properties.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Politely answered phone calls and scheduled appointments daily for new and return clients while monitoring sales area and employees.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Supervised front end of store, answered phone to book appointments, inventoried sale area and coordinated employee schedules.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Responded to inquiries by phone, email and in person and scheduled appointments daily.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Cleaned workstation, tools and equipment
  • Recommended styles and treatments based on clients' needs and appearances.
  • Cut and styled natural, artificial, colored or textured hair.
  • Kept work area clean and neat to stay productive.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Operated cash register and credit card machine to receive payments worth up to $500 daily.
  • Sanitized workstations and salon equipment to reduce chance of infection.
  • Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
  • Completed continuing education and training to stay up to date with new trends and techniques.
  • Monitored client satisfaction to maintain 100% positive ratings.
  • Treated customers to extra services such as shampooing and head massage to promote loyalty.
  • Collected payment from customers and scheduled next appointments.
  • Recommended hair styles to compliment clients' facial features and coloring.
Receptionists , 03/2015 - 09/2015
Watermark Retirement Communities Rutherford, CA,
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Sorted incoming mail and directed to correct personnel each day.
  • Answered calls to help customers
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled appointments for staff.
Sales Associate, 10/2014 - 03/2015
Sally's Beauty City, STATE,
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas
  • Helped customers by responding to inquiries and locating products.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Recommended merchandise to customers based on needs and preferences.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Communicated with customers about policies, restrictions and refund policies.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
Education and Training
GED: , Expected in
-
Ahren's - ,
GPA:
Status -
GED: , Expected in 05/2012
-
Ahren's Educational Resource Center - Louisville, Kentucky
GPA:
Status -
Cosmetology : Cosmetology , Expected in
-
Empire Beauty School - Louisville, Kentucky
GPA:
Status -

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Resume Overview

School Attended

  • Ahren's
  • Ahren's Educational Resource Center
  • Empire Beauty School

Job Titles Held:

  • Hairstylist
  • Hairstylist
  • Receptionists
  • Sales Associate

Degrees

  • GED
  • GED
  • Cosmetology

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