Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
[Type] executive offering [Area of expertise] expertise gained through [Number] years of [Industry] successful contributions. Motivating leader with history of building and managing [Type] teams. Proficient at identifying [Type] issues and integrating [Type] solutions to achieve [Result]. Strong relationship builder works well with stakeholders and corporate teams.
Skills
Business management
Hair artistry professional
Braiding and weaving
Innovative hairstyling techniques
Experience
10/2013 to 02/2020
HairstylistMonarch Casino Black Hawk – Black Hawk, CO,
Colored, cut and installed extensions according to client reference photos and desired outcome.
Set up workstation and treatment room with necessary products, equipment and supplies.
Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
Pre-booked appointments to guarantee repeat business.
Monitored client satisfaction to maintain [Number]% positive ratings.
Politely answered phone calls and scheduled [Number] appointments daily for new and return clients while monitoring sales area and employees.
Applied specialized and modern techniques to complete makeovers from natural to theatrical for [Number] customers daily.
Completed continuing education and training to stay up to date with new trends and techniques.
Responded to inquiries by phone, email and in person and scheduled over [Number] appointments daily.
Cleaned workstation, tools and equipment by [Action] and [Action].
10/2014 to 05/2018
Sales AssociateCort Business Services – Ontario, CA,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Sold various products by explaining unique features and educating customers on proper application.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
Provided customers with recommendations to promote brand effectiveness and product benefits.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
02/2010 to 08/2015
PCAAddus Homecare Corporation – Hart, MI,
Checked mail, shopped for groceries and handled bill payments.
Managed household budgets and allocated expenditures for groceries, property and home maintenance, and bill payments.
Prepared food and helped patients eat to support healthy nutrition.
Coached patients on [Type] at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.
Kept detailed records of patient care, [Type] progress, medication administration and changes in health or other conditions.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Leveraged personal and professional networks to secure new clients and to ensure client needs are met.
Assisted [Type] patients with [Task], closely monitoring conditions and safety.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Traveled with [Job title] to take notes and dictation at meetings.
Cleaned houses and living spaces, ran errands and cooked meals for over [Number] [Type] patients daily.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Assisted patients with bladder and bowel needs by helping to restroom, [Action] and [Action].
Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
Cared for wounds by changing bandages, dressings and binders to promote healing.
Education and Training
Expected in 04/2009
GED: Cornerstone Christian Academy - Fayetteville, NC GPA:
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