Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- :
Professional Summary
Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches.
High-achieving nail technician adept at developing and implementing innovative, successful business plans. Business-savvy and resourceful decision maker.
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs.
Dedicated nail technician specializing in signature techniques and special applications. Talent for satisfying all types of clients with knowledgeable and friendly service.
Skills
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Work History
Hairstylist, 08/2022 to Current
Snip-Its – Millville, MA,
Snip-Its – Millville, MA,
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Escorted guests to and from treatment rooms for specialty salon services.
- Distributed business cards outside of salon to generate new business.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Organized sales area and work station to showcase products and boost sales.
Nail Technician , 08/2022 to Current
San Manuel Indian Bingo & Casino – Highland, CA,
San Manuel Indian Bingo & Casino – Highland, CA,
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish for over Number daily customers.
- Responded to customer requests and concerns about gel application and nail art designs.
- Completed consultations with spa guests to determine nail care needs.
- Maintained master appointment calendar covering all customer visits, employee schedules and special events.
- Communicated effectively with management concerning important customer issues.
Restaurant General Manager, 07/2018 to 05/2019
Raising Cane's – Melrose Park, IL,
Raising Cane's – Melrose Park, IL,
- Set clear expectations and created positive working environment for employees.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Orchestrated positive customer experiences by overseeing every area of Type operations.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Maintained facility and grounds to present positive image.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Verified accurate records and sufficient supplies by conducting Timeframe inventories of food, beverages, glassware and other materials.
- Limited portion sizes and used garnishes to control food costs.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Carefully interviewed, selected, trained and supervised staff.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Led and directed team members on effective methods, operations and procedures.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Prepared for and executed new menu implementations.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
- Actively participated in ongoing customer service programs to build sales and rapport in community.
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Managed Number-person team of cooks and back of house staff for high-end Type restaurant.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Promoted business through participation in and sponsorship of community events.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
- Organized receptions, promotions and corporate luncheons.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
- Controlled purchases and inventory by negotiating prices and contracts with over Number vendors.
- Achieved highest employee retention rate in region.
- Interacted positively with customers while promoting hotel facilities and services.
Education
Cosmetology : Cosmetology, Expected in 07/2022 Texas College of Cosmetology - Abilene, TX
High School Diploma : , Expected in 05/2013 Mesquite High School - Mesquite, TX
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Resume Overview
School Attended
- Texas College of Cosmetology
- Mesquite High School
Job Titles Held:
- Hairstylist
- Nail Technician
- Restaurant General Manager
Degrees
- Cosmetology
- High School Diploma
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