hairstylist resume example with 12+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

A detail oriented, skilled Hairstylist that has excelled in nearly all areas of customer service. Dedicated to creating a symbiotic relationship between customer need and sales opportunities. Experienced in handling delicate situations with grace, understanding and expertise.

  • Payment Processing
  • Beard Shaping
  • Workstation Cleaning
  • Wig Styling
  • Appointment Scheduling
  • New Technique Development
  • Problem Anticipation and Resolution
  • Decision Making
  • Digital Recordkeeping
  • Creativity and Originality
  • Adaptable to Changing Client Needs
  • Customer Consultation
  • Hair Cutting and Trimming
  • Supply Ordering and Maintenance
  • Relationship Building
  • Sound Judgment
  • Data Entry
  • Social Media Marketing
  • Service Marketing
  • Electronic Calendar Management
  • Microsoft Office
  • Desktop and Laptop Computers
  • POS Terminal Operation
  • Word Processing
  • Accounting and Billing
  • Time Management
  • Clear Communication
  • Product Sales
  • Persuasion and Personal Influence
  • Spreadsheet Tracking
Fullerton College Fullerton, CA Expected in 10/2012 Cosmetology Certificate : Cosmetology - GPA :
Sonora High School La Habra, CA Expected in 06/2007 High School Diploma : - GPA :
  • Licensed Cosmetologist - Nov 2012 -Present
Work History
Ratner - Hairstylist
Altamonte Springs, FL, 11/2012 - Current
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Processed payments, entering sales in register for prompt customer service.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Completed in-home services for elderly clients unable to travel to salon.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Organized sales area and work station to showcase products and boost sales.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Determined appropriate hair treatments based on conditions and textures.
  • Counted and documented opening and closing cash amounts daily.
  • Distributed business cards outside of salon to generate new business.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Resolved guest complaints about service or style.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
Loomis Communities Inc - Server
South Hadley, MA, 11/2011 - 08/2013
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Increased sales significantly by upselling higher-end products to customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Medieval Times Dinner & Tournament - Call Center Representative/Group Sales Representative
City, STATE, 11/2010 - 11/2011
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Engaged in learning and development opportunities to promote continued performance improvement.
  • Educated customers on company systems, form completion and access to services.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Processed debit and credit card and electronic check payments.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Trained new personnel regarding company operations, policies and services.
Nordstrom - Sales Associate/Lingerie Specialist
City, STATE, 04/2009 - 10/2011
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Fit Prosthesis inserts for Breast Cancer survivors, and handled insurance billing
  • Issued receipts and processed refunds, credits or exchanges.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Greeted customers and helped with product questions, selections and purchases.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Fullerton College
  • Sonora High School

Job Titles Held:

  • Hairstylist
  • Server
  • Call Center Representative/Group Sales Representative
  • Sales Associate/Lingerie Specialist


  • Cosmetology Certificate
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: