LiveCareer-Resume

Hairstylist resume example with 20+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over 50 units. Exceptional record of maintaining profitability through positive resident relations and cost controls. Experienced Residential Property Manager successful at raising occupancy rates by securing long-term tenants. Dedicated property manager with in-depth knowledge of tenant, landlord and association laws. Resourceful problem solver with strong computer skills. Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Experienced property manager with over 21] years of experience in property management]. Excellent reputation for resolving problems and improving customer satisfaction.

bilingual...spanish speaking

Skills
  • Advanced Communication Skills/bilingual
  • Cosmetology Industry Exposure
  • Hairstyling
  • Sales
  • Cosmetology
  • Marketing Understanding
  • Networking Expertise
  • Outstanding Client Retention
  • Customer consultation
Work History
07/2016 to Current Hairstylist Monarch Casino Black Hawk | Reno, NV,
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Completed safety training and certifications.
  • Distributed business cards outside of salon to generate new business.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Offered highly skilled and diverse salon services to over 15 daily customers, including cuts, color services and extensions.
09/1998 to 07/2019 Property Manager Kenco Group, Inc. | Wilmer, TX,
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Organized and participated in Owner/manager meetings on monthly basis to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Managed operations and leasing of upscale community of nearly 50 executive apartment homes.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Compiled maintenance and repair requests for submission to State of California department and reached out to local contractors for bid proposals.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Distributed and followed up on tenant renewal notices.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Administered operations to handle needs of more than 100 tenants across 50 property units.
  • Communicated with landlord regarding building and tenant issues.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Communicated effectively with owners, residents and on-site associates.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Kept meticulous records of all correspondence between management and tenants.
  • Scheduled outside contractors for major maintenance issues.
12/2012 to 06/2016 Owner/Operator Manager Carefree Hair | City, STATE,
  • Hired, trained and mentored staff to maximize effectiveness.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Recorded inventory sales into organization's weekly income report.
  • Trained new employees in specific job requirements.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Demonstrated new products, procedures and techniques to employees.
  • Developed and maintained relationships with many customers and suppliers through continual communication
01/2008 to 11/2015 IHSS Care Provider State Of Calif .Social Services | City, STATE,

In home care giver. Checked on clients and tended to their needs,socially,medical appts,errands,personal care etc.

  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Developed rapport to create safe and trusting environment for care.
  • Provided mobility assistance such as walking and regular exercising.
  • Administered medication as directed by physician.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Provided transportation, managing and scheduling appointments.
Education
Expected in 06/1975 High School Diploma | Lakewood High School, Lakewood, CA GPA:
Expected in 07/1975 Liscensed Cosmetology | Hair/nails/facials Lakewood School Of Cosmetolgy, , GPA:
Certifications
  • Emergency earthquack preparedness, Pacific Satates Utility Co/ State of Calif - certified bi-annually ending in 2019

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Resume Overview

School Attended

  • Lakewood High School
  • Lakewood School Of Cosmetolgy

Job Titles Held:

  • Hairstylist
  • Property Manager
  • Owner/Operator Manager
  • IHSS Care Provider

Degrees

  • High School Diploma
  • Liscensed Cosmetology

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