Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and mJessicages time well to consistently meet performance targets.
Skills
- Beard Shaping
- Wig Styling
- Supply Ordering and Maintenance
- Appointment Scheduling
- Manual and Finger Dexterity
- Physical Stamina
- Hairpiece Shaping
- Decision Making
- Facial Hair Removal
- Hair Cutting and Trimming
- Payment Processing
- Problem Anticipation and Resolution
- New Technique Development
- Cash Register Operation
- Customer Consultation
- Eyebrow Shaping
- Digital Recordkeeping
- Relationship Building
- Hair and Face Jessicalysis
- Scalp Care
- Creativity and Originality
- Shampooing and Conditioning
- Workstation Cleaning
- Hair Straightening and Curling
- Beauty Treatment Recommendation
- Styling Suggestions
- Adaptable to Changing Client Needs
- Tool, Equipment and Surface Sanitizing
- Moustache Trimming
- Clipper and Trimmer Operation
- POS Terminal Operation
- Electronic Calendar MJessicagement
- Social Media Marketing
- Trend Tracking
- Staff Supervision
- Hair Thinning
- Chemical Application
- Clear Communication
- Product Sales
- Hair Clips
- Vibrating Equipment
- Persuasion and Personal Influence
- Video Tutorials
- Spreadsheet Tracking
- Dye and Tint Application
- Employee Training
- Scalp Massage
- Time MJessicagement
- Social Perceptiveness
- Desktop and Laptop Computers
Education
La Belle Beauty Academy Miami, FL Expected in 11/1998 – – Cosmetologist License : Cosmetology - :
Miami Springs Senior High School Miami Springs, FL Expected in 06/1985 – – High School Diploma : - :
Work History
Supercuts - Hairstylist
Bedford, MA, 01/2021 - Current
Bedford, MA, 01/2021 - Current
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed wet styling, thermal styling, permanent waving and hair relaxing services.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Mixed pigments and used proper techniques to achieve desired color.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Recorded notes for future reference about customer preferences and services delivered.
- Counted and documented opening and closing cash amounts daily.
- Educated customers on products to maximize benefits.
- Resolved guest complaints about service or style.
- Processed payments, entering sales in register for prompt customer service.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Trimmed, cut and shaped hair and hairpieces based on customer preference.
- Escorted guests to and from treatment rooms for specialty salon services.
- Permed, relaxed and bleached hair for customers daily.
Path Medical - Assistant MJessicager
Tamarac, FL, 05/2019 - 01/2021
Tamarac, FL, 05/2019 - 01/2021
- Developed loyal and highly satisfied customer base through proactive mJessicagement of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Nothing Bundt Cakes - MJessicager
Clearwater, FL, 04/2012 - 05/2018
Clearwater, FL, 04/2012 - 05/2018
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Raised performance in areas of sales, mJessicagement and operations by identifying and targeting areas in need of improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Conducted monthly inventories of raw materials and components on work floor.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Evaluated report data to proactively adjust and enhance operations.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Accomplished multiple tasks within established timeframes.
- Prepared and recommended long-range plans for development of department personnel.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Developed and maintained relationships with customers and suppliers through account development.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maximized performance by monitoring daily activities and mentoring team members.
- Opened and closed daily.
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Resume Overview
School Attended
- La Belle Beauty Academy
- Miami Springs Senior High School
Job Titles Held:
- Hairstylist
- Assistant MJessicager
- MJessicager
Degrees
- Cosmetologist License
- High School Diploma
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