(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and mJessicages time well to consistently meet performance targets.

  • Beard Shaping
  • Wig Styling
  • Supply Ordering and Maintenance
  • Appointment Scheduling
  • Manual and Finger Dexterity
  • Physical Stamina
  • Hairpiece Shaping
  • Decision Making
  • Facial Hair Removal
  • Hair Cutting and Trimming
  • Payment Processing
  • Problem Anticipation and Resolution
  • New Technique Development
  • Cash Register Operation
  • Customer Consultation
  • Eyebrow Shaping
  • Digital Recordkeeping
  • Relationship Building
  • Hair and Face Jessicalysis
  • Scalp Care
  • Creativity and Originality
  • Shampooing and Conditioning
  • Workstation Cleaning
  • Hair Straightening and Curling
  • Beauty Treatment Recommendation
  • Styling Suggestions
  • Adaptable to Changing Client Needs
  • Tool, Equipment and Surface Sanitizing
  • Moustache Trimming
  • Clipper and Trimmer Operation
  • POS Terminal Operation
  • Electronic Calendar MJessicagement
  • Social Media Marketing
  • Trend Tracking
  • Staff Supervision
  • Hair Thinning
  • Chemical Application
  • Clear Communication
  • Product Sales
  • Hair Clips
  • Vibrating Equipment
  • Persuasion and Personal Influence
  • Video Tutorials
  • Spreadsheet Tracking
  • Dye and Tint Application
  • Employee Training
  • Scalp Massage
  • Time MJessicagement
  • Social Perceptiveness
  • Desktop and Laptop Computers
La Belle Beauty Academy Miami, FL Expected in 11/1998 Cosmetologist License : Cosmetology - GPA :
Miami Springs Senior High School Miami Springs, FL Expected in 06/1985 High School Diploma : - GPA :
Work History
Supercuts - Hairstylist
Bedford, MA, 01/2021 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Counted and documented opening and closing cash amounts daily.
  • Educated customers on products to maximize benefits.
  • Resolved guest complaints about service or style.
  • Processed payments, entering sales in register for prompt customer service.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Permed, relaxed and bleached hair for customers daily.
Path Medical - Assistant MJessicager
Tamarac, FL, 05/2019 - 01/2021
  • Developed loyal and highly satisfied customer base through proactive mJessicagement of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Nothing Bundt Cakes - MJessicager
Clearwater, FL, 04/2012 - 05/2018
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Raised performance in areas of sales, mJessicagement and operations by identifying and targeting areas in need of improvement.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Evaluated report data to proactively adjust and enhance operations.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Accomplished multiple tasks within established timeframes.
  • Prepared and recommended long-range plans for development of department personnel.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Opened and closed daily.
Spanish :
Native or Bilingual
Negotiated :
English :
Native or Bilingual
Negotiated :

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School Attended

  • La Belle Beauty Academy
  • Miami Springs Senior High School

Job Titles Held:

  • Hairstylist
  • Assistant MJessicager
  • MJessicager


  • Cosmetologist License
  • High School Diploma

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