LiveCareer-Resume

hairstylist resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
  • Hairstylist who is an excellent listener and communicator. Works hard to make each client's experience a positive one.
  • Outgoing and people-oriented Hair Stylist who effectively develops lasting professional relationships with clients.
  • Personable hairstylist with 3 years experience in cutting, styling and coloring. Strong attention to detail and focus on satisfying customers.
  • Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highlights
  • Outstanding customer service
  • Quick learner
  • Sharp problem solver
  • Active listening skills
  • Strong organizational skills

  • Flexible schedule
  • Team player
  • Courteous demeanor
  • Energetic work attitude
  • Customer service expert

Accomplishments
  • Customer Assistance
  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Computed Data Reports
  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Experience
Hairstylist, 10/2009 to 09/2011
Atlantic ShoresVirginia Beach, VA,
  • Examined hair texture and condition to determine appropriate treatment.
  • Promoted and sold salon services and products.
  • Educated guests on proper hair care.
  • Set up workstation and treatment room with necessary products, equipment and supplies.
  • Selected hair colors based on customer preference.
  • Promptly fielded all incoming phone calls and scheduled appointments.
  • Operated cash register to receive payments from customers.
  • Briefed employees about the salon's success and announced monthly sales goals.
  • Created repeat business by developing long-term relationships with regular customers.
Retail Customer Service, 09/2011 to 2012
Ezcorp, Inc.Kenhorst, PA,
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Educated customers on product and service offerings.
  • Consulted with customers on the latest styles and trends.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Hairstylist, 01/2012 to Current
Atlantic ShoresVirginia Beach, VA,
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expressed appreciation and invited customers to return to the store.
  • Trimmed and styled hair for weddings and special occasions.
  • Politely answered the phone and scheduled appointments for clients.
  • Sanitized workstations and salon equipment for safety purposes.
  • Completed continuing education and training to stay up to date with new trends and techniques.
  • Designed traditional and contemporary hair styles for men and women.

Education
High School Diploma: Cosmetology, Expected in 2009 to OCM Boces - Easy Syracuse, NY
GPA:
  • Haircutting and Chemical Services training
  • Sanitation training
  • Management and Marketing coursework
  • Hair treatment training

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Resume Overview

School Attended

  • OCM Boces

Job Titles Held:

  • Hairstylist
  • Retail Customer Service
  • Hairstylist

Degrees

  • High School Diploma

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