Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Hardworking Hairstylist who loves to learn with pleasant personality and passion for precision cuts and creative color. Excellent knowledge of current trends and techniques, treatments and salon retail products. Dedicated to delivering superior service to build client loyalty and create positive and empowering client experiences.
Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Skills
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Experience
Hairstylist, 07/2018 - Current
Marriott Vacations Worldwide – Branson, MO,
Marriott Vacations Worldwide – Branson, MO,
- Developed strong customer relationships by making clients feel comfortable, employing great listening skills and offering to assist with services.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
- Followed laws and regulations by adhering to legal protocols for complete and consistent compliance.
- Successfully booked appointments to allow sufficient time for all services requested.
- Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
- Evaluated client's hair and physical features to determine style and cut plans.
- Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
- Applied makeup to clientele to cover imperfections and create new looks.
- Colored, cut and installed extensions according to referenced photo and desired outcome.
- Recommended hair styles to compliment clients' facial features and coloring.
- Supervised work performance to motivate and support staff.
- Pre-booked future appointments to increase repeat business.
Bartender , 02/2015 - 08/2015
Alterra Mountain Co – Stratton Mountain, VT,
Alterra Mountain Co – Stratton Mountain, VT,
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Hostess Server , 01/2010 - 07/2013
Perkins Bakery – City, STATE,
Perkins Bakery – City, STATE,
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Processed customers' payments and provided receipts.
- Rearranged tables and chairs, located or rolled extra silverware and napkins to prepare for large groups.
- Prepared and served cold, hot and cold beverages to guests.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Greeted newly seated guests quickly and efficiently.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
High School Diploma: , Expected in 05/2013
Jefferson County High School - Dandridge, TN
Jefferson County High School - Dandridge, TN
- Completed continuing education in medicine
Cosmetology License : Cosmetology, Expected in 03/2017
Tennessee School of Beauty of Knoxville Inc - Knoxville, TN
Tennessee School of Beauty of Knoxville Inc - Knoxville, TN
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School Attended
- Jefferson County High School
- Tennessee School of Beauty of Knoxville Inc
Job Titles Held:
- Hairstylist
- Bartender
- Hostess Server
Degrees
- High School Diploma
- Cosmetology License
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