hairdresser resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Personable and dedicated Customer Service Representative with extensive experience. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Hairdresser, 03/2011 to 09/2018 Balfour Senior Care, Llc – Watkins, CO,
Evaluated client hair type, condition and desired outcome to determine ideal services.
Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Collected payment from customers and scheduled next appointments.
Greeter, 09/2009 to 03/2011 Rural King – Spring Hill, FL,
Maintained cleanliness of front entry area.
Provided knowledgeable service when answering questions and greeted all customers with friendliness.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Processed returned items in accordance with store policy.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed customer payments quickly and returned exact change and receipts.
Barista, 04/2008 to 02/2009 Winona Health – Winona, MN,
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Prepared more than [Number] drinks per shift with high accuracy and consistently strong customer satisfaction.
Listened to customer desires and needs to recommend optimal products.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Memorized official and off-menu preparations to serve all customer beverage desires.
Created hand-crafted beverages based upon customer preferences, resulting in [Number]% increase in sales.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
Cleaned and sanitized work areas, utensils and equipment.
Maintained calm demeanor during high-volume periods and special events.
Ordered, received and stocked supplies and retail products.
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Brewed approximately [Number] batches of coffee per [Timeframe], keeping watchful eye on levels to avoid empty machines during peak shop hours.
Managed morning rush of over [Number] customers daily with efficient, levelheaded customer service.
Sandwich Artist, 06/2006 to 10/2007 Coborn's – Melrose, MN,
Organized food preparation stations and replenished supplies to maximize efficiency.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Education and Training
Trade School: Cosmetology, Expected in 09/2010 to Avalon School of Cosmetology - Phoenix, AZ GPA: Cosmetology license
: Psychology, Expected in to Glendale community college - Maricopa, AZ GPA: Only completed one year
Avalon school of cosmetology
High School Diploma: , Expected in 05/2008 to Deer Valley High School - Maricopa, AZ GPA:
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