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Grounds Keeper Resume Example

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GROUNDS KEEPER
Summary

I have over 4 years of operations manger experiences delivering successful improvements for business operations, profitability and team development.I am also resourceful manager and compliance specialist with ability to thrive in fast-paced and changing environments, while sustaining operational accuracy and delivering results for optimal profitability. I am self motivated well-versed in leadership. Bringing top-level experience in directing all facets of operations and collaborating with consultants, area leaders and employees to streamline and strengthen processes, boost production and control costs. Highly organized, detail-oriented and safety-driven with solid record of accomplishment in meeting and exceeding business targets.

Skills
  • Microsoft Applications: Word, Excel Power Point, Outlook.
  • Administrative functions
  • Microsoft Applications
  • Business planning
  • Written communication
  • Facility and grounds maintenance
  • Groundskeeping
  • Staff training and development
  • Policies and procedures implementation
  • Planned equipment constraints
  • Workforce training
  • Process improvement strategies
  • Systems implementation
  • Performance reporting
  • Goal-oriented
  • Processes and procedures
  • Knowledgeable in Technology
  • Process improvement
  • Leadership
  • Contract development and management
  • Data analysis and reporting
  • Complaint resolution
  • Public speaking
  • Personnel management
  • Sales tactics
  • Supervision
  • Planning and coordination
  • Communications
  • Business operations
Experience
Grounds Keeper - Company Name (City, State)March 2020 - June 2020
  • Maintaining gardens, lawns, walkways dog parks and all around the property.
  • Valet trash in all the buildings two days out of the week.
  • Cleaning out apartment to get them ready for releasing to another tenant.
  • Monitored, inspected, and identified external facility or building areas requiring maintenance or repair.
  • Performed seasonal activities, including snow removal, landscaping, lawn mowing, applying fertilizer to plants and foliage.
  • Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Maintained green spaces.
  • Cleared pathways of overgrowth and debris or hazards such as snow.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Protected customer lawns by applying weed and pest control chemicals.
  • Cleaned and maintained fountains and statues in yards and gardens.
  • Shoveled walkways and pavement and put down de-icer and grit to prevent falls.
CARPET TECHNICIAN - Company Name (City, State)October 2019 - March 2020
  • Preform heavy cleaning duties, from commercial properties to homeowners' home.
  • Specialize in Stone, Hardwood, Tile, Carpet, Leather and Vehicle's.
  • Key eye for details, looking for other area's that might need to be cleaned.
  • Stay moving to be efficient while also doing a quality job while we are there.
  • Determined chemical solution mixtures to remove stubborn dirt and stains from carpets.
  • Prepared service bills to collect payment for cleaning and installation services.
  • Handled consumer complaints related to carpets and upholstery to address concerns and answer questions.
  • Operated and maintained company vehicle, keeping accurate records of mileage and service calls.
  • Furnished quality carpet and upholstery cleaning services to residential and commercial clients.
  • Cleaned upholstery using chemicals and steam vacuum to remove dirt and stains.
  • Maintained schedule of appointments and conducted reminder calls to eliminate no shows.
  • Discussed cleaning solutions and estimated drying times to educate customers for aftercare.
  • Performed residential, commercial and institutional jobs with accuracy, safety and speed.
  • Collected materials, tools and equipment and delivered to job sites to support job needs.
OPERATION MANAGER - Company Name (City, State)February 2014 - June 2019
  • Manage operation, ensuring freight is loaded and unloaded in accordance with safety and cost standards.
  • Day to day warehouse operation in shipping and receiving; managing 13-100 employees a night per shift.
  • Facilitate employees training, coach and monitor their performance and development.
  • Analyze and monitor all opportunities to cut costs and improve efficiencies of key metrics and execute action plans to achieve results.
  • Perform administrative functions, as required.
  • Comply with all applicable laws and regulations, as well as company policies and procedures.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Developed corporate objectives and strategies collaborating on quality metrics and key performance indicators (KPI), as well as strategizing with cross-functional teams on improvement measures related to quality.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Defined business requirements, data models and transformation logic and report structures to enhance organizational efficiencies.
  • Contributed to development and evaluation of service level agreements that complied with established operational parameters.
  • Identified shared data elements and relationships between data elements and processes, people and systems.
SALE'S ASSOCIATE - Company Name (City, State)May 2013 - June 2014
  • Good quality customer service always.
  • Ensure proper merchandise presentation in accordance with company standards.
  • Handle customer discrepancies.
  • Responsible for merchandise refunds, adjustments and returns.
  • Responsible for monthly store inventory.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
Education and Training
Some College (No Degree) in Business Management and Logistic ManagementCentral Piedmont Community College, City, State
High School DipolmaMay 2013Garinger High School, City, State
Certifications
  • Switcher/Hustler Certified.
  • First Aid / AED Training, Safety Training, OSHA Training.
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    Resume Overview

    School Attended

    • Central Piedmont Community College
    • Garinger High School

    Job Titles Held:

    • Grounds Keeper
    • CARPET TECHNICIAN
    • OPERATION MANAGER
    • SALE'S ASSOCIATE

    Degrees

    • Some College (No Degree) in Business Management and Logistic Management
      High School Dipolma

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