Graduate Assistant Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Over 8 years of experience in business, project, and relationship management focused in analysis, strategic change management, and consensus building to drive successful execution of projects, mission, and strategic vision.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
University of Scranton , Expected in 2014 Masters of Business Administration : Accounting - GPA : Accounting summa cum laude Beta Sigma Gamma International Honor Society 3.91/4.00
University of Scranton , Expected in 2009 Bachelors of Science : Finance Operations Management - GPA : Finance Operations Management cum laude Academic Excellence in Operations Management Award 3.60/4.00
Loma Linda University Medical Center - Graduate Assistant
Redlands, CA, 08/2013 - 06/2014
  • Reduced risk and increased quality of accreditation reporting by spearheading college-wide metric reporting, ad hoc reporting for senior administration, Dept.
  • of Education requests info gathering, analysis, and compilation, and providing status updates to Public Relations, Recruitment, and the University President's office.
  • Represented Dean Office's in university-wide strategic initiatives; serving as usher of information to all academic programs through information dissemination, presenting at faculty conferences to obtain buy-in, and presenting progress, faculty concerns, and recommendations to the Dean and senior administration.
Bickford Senior Living -
, IL, 06/2012 - Present
  • A general contracting/design build construction firm.
  • Limited Partner, Director of Operations and Strategy.
  • Developed and executed strategic plan through situational, internal, external, and strategic analysis.
  • Defined target market based on new profitability model and aligned target market characteristics and positioning with industry critical success factors and core competencies.
  • Optimized business development initiatives utilizing a differentiated product strategy to seize unmet market opportunities.
  • Thereby, increasing organizational performance and total net revenue by 26%.
  • Established high performing organizational culture directing, motiving, mentoring, and leading project managers in pursuit of performance excellence and the firm's strategic vision.
  • Decreased operating cost 12% fostering an atmosphere of innovation by cultivating information sharing, best practices, and rewarding novel methods of cost reduction and process improvements.
  • Established metric based reporting and analytics.
  • Constructed framework for project ROI, profitability, and productivity reports.
  • Developed monthly roll up reports, analyzed variances and determined root cause to take action and make recommendations to owner.
  • Increased profit and accuracy of financial and resource planning by establishing cross-functional revenue, cost, profit, labor, and material forecasting.
  • Streamlined project management including proposal and project completion processes; leading resource planning, process mapping, diagnosing errors and bottlenecks, establishing new roles & responsibilities, plotting new process flows, achieving executive ownership and employee buy-in, and successfully rolling out and communicating new processes to stakeholders.
  • Increased client retention and fostered sustainable client relationships serving as liaison between key clients and other service providers.
  • Increased total revenue and brand image as a critical team member of sales and marketing; leading proposal process, promoting services, representing ownership in sales presentations to key decision makers, negotiating contracts, communicating building processes, setting proper expectations with prospective clients, and successfully leading project managers in executing projects.
  • Reduced total cost and increased organizational effectiveness optimizing production using performance indices, gathering and analyzing quantitative and qualitative data, producing visual aids, process documents, and providing fact based recommendations to internal stakeholders.
East West Bancorp, Inc. - Relationship Manager
Arcadia, CA, 06/2008 - 06/2012
  • FINRA Registered Representative safeguarding client satisfaction and thoughtful relationship management of +$250m liasoning C-Level executives through focused execution and leading a cross functional team to provide a world-class service experience.
  • Increased operational efficiency driving the process of all 401(k) plan functions including regulatory compliance, fund selection, profitability ROI target achievement, and analysis of participant population and performance trends.
  • Innovated to solve complex problems and improve processes utilizing root cause analysis (fishbone), process capability studies, and forecasting tools (ARIMA models, linear regression, crystal ball, Minitab) where no solutions were evident; including building a financial pricing tools to determine plan profitability and identify and create a strategic plan for addressing unprofitable plans.
  • Recruited by sales management as SME for financial reporting, analysis, tactical RFP plan execution, on-boarding strategy, and presenting to prospective new business and current at risk clients' C level decision makers.
academic, ad, business development, C, conferences, negotiating contracts, cost reduction, crystal, client, clients, directing, driving, financial, financial reporting, forecasting, functional, image, innovation, regulatory compliance, Director, marketing, market, mentoring, Office, Minitab, novel, organizational, positioning, presenting, presentations, pricing, processes, improve processes, producing, profit, progress, project management, proposal, Public Relations, quality, Recruitment, relationship management, reporting, RFP, sales, sales management, Strategy, strategic, strategic analysis, vision
Activities and Honors

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Resume Overview

School Attended
  • University of Scranton
  • University of Scranton
Job Titles Held:
  • Graduate Assistant
  • Relationship Manager
  • Masters of Business Administration
  • Bachelors of Science

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