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General Merchandiser Resume Example

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GENERAL MERCHANDISER
Summary

My name is Marina. I am a junior at University of Minnesota- Duluth, studying english and communications. I have tons of experience in retail and customer service, and a ton of love for helping others. I have many skills from how to work a espresso machine to Word. I am great in stressful and high intense situations, I love working with others and meeting new people. Above all else I love to listen and tell a good story.

Skills
  • In-store support
  • Cost Analysis
  • Sales Techniques
  • Marketing Techniques
  • POS
  • POS systems knowledge
  • Active listener
  • Retail buying
  • Store maintenance
  • Friendly and outgoing
  • Visual displays
  • Display resetting
  • Retail sales campaigns
  • Seasonal promotions
  • Safety guidelines
  • Group activity implementation
  • Positive relationships
  • Check in and checkout procedures
  • Interpersonal and written communication
  • Behavioral assessment
  • Accurate recordkeeping
  • Safety training
  • Activity coordination
  • Event planning
  • Communications
  • Team building
  • Problem resolution
  • Organization
  • Planning and coordination
  • Supervision
  • First Aid/CPR
  • Yearbook editor (MS and HS)
  • Strong attention to detail
  • Deadline-driven
  • Scheduling and planning
  • Consensus-building and teamwork
  • Leadership and task delegation
  • Project organization
  • Safe food handling practices
  • Product displays
  • Up-selling
  • Coffee expertise
  • Espresso machine operation
  • Handling credit transactions
  • Strong leadership capability
  • POS system operation
  • Multitasking
  • Food preparation
  • Calm under pressure
  • Conflict mediation
  • Speedy and efficient
  • Time management
  • Engaging personality
  • Solid problem solver
Experience
General Merchandiser|Target - Duluth, MN|08/2020 - Current
  • Communicated and coordinated planogram execution with store management.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Provided feedback on competitor activity, policies and best practices to streamline internal operating model.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Compiled reports based on periodic competitive pricing shopping trips.
  • Managed purchasing process for entire department.
  • Upheld stock levels and pricing for multiple product lines.
  • Displayed appropriate signage for products and sales promotions.
  • Authorized invoice payments and merchandise returns.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Researched current and past business performance using online systems and available reports.
  • Created and implemented POS with chosen vendors.
  • Tracked shipping, including weekly and monthly fallout.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Reconciled orders using dedicated financial plans and forecasting tools.
  • Conducted staff meetings with salespersonnel to introduce new merchandise.
  • Selected merchandise based on quality and cost-efficiency models.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Built effective partner store relationships to improve customer satisfaction.
  • Maximized potential for sales cycle success through effective promotion and product-display placement.
  • Printed labels and tags for for-sale merchandise.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Placed prices and descriptive signage to enhance displays and promote items.
Counselor|YMCA - Willmar, MN|03/2020 - Current
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Diversified recreational offerings by building and overseeing activity schedule.
  • Observed participants for signs of physical distress and stopped activity to administer care.
  • Promoted monthly events and activities to increase participation and revenue.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
  • Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
  • Coordinated and led group activities for 15 campers and counselors.
  • Coordinated and led group activities for 15 campers and counselors.
  • Prepared for inclement weather in advance by planning indoor activities.
  • Checked and secured life jackets and safety equipment around lakes or onboard boats and kayaks to reduce injury or accidents.
  • Provided swimming, kayaking and canoeing lessons to boost confidence and encourage safety.
  • Communicated campers' needs, progress and program benchmarks in weekly staff meetings.
  • Assisted homesick children by actively listening to concerns and providing emotional support.
  • Designed activities to help individuals overcome confidence issues and build strength.
  • Guided, mentored and counseled adolescents and at-risk youth to help achieve personal and spiritual goals.
  • Advertised for upcoming events to promote engagement and involvement.
  • Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Coordinated daily schedule of activities to assigned campers and managed transitions to ensure timely arrival.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Developed events and programs in consideration of needs, abilities and interests of participants.
  • Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
  • Attained facility targets, including revenue goals and member retention rates.
  • Established, identified and assessed event goals and intended outcomes.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Maintained facilities, grounds and equipment to ensure community safety and attract attention.
  • Created and led safety training workshops for employees.
General Merchandiser|Target - Willmar, MN|08/2019 - 08/2020
  • Communicated and coordinated planogram execution with store management.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Provided feedback on competitor activity, policies and best practices to streamline internal operating model.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Ran weekly and monthly strategy reports to analyze business trends and provide recommendations.
  • Compiled reports based on periodic competitive pricing shopping trips.
  • Managed purchasing process for entire department.
  • Upheld stock levels and pricing for multiple product lines.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Maximized potential for sales cycle success through effective promotion and product-display placement.
  • Printed labels and tags for for-sale merchandise.
  • Built effective partner store relationships to improve customer satisfaction.
  • Organized and located inventory, updating store spreadsheets to reflect statistical data.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Selected merchandise based on quality and cost-efficiency models.
  • Conducted staff meetings with sales personnel to introduce new merchandise.
  • Reconciled orders using dedicated financial plans and forecasting tools.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Tracked shipping, including weekly and monthly fallout.
  • Created and implemented POS with chosen vendors.
  • Researched current and past business performance using online systems and available reports.
  • Managed vendor chargebacks and follow up to maintain balanced inventory.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Authorized invoice payments and merchandise returns.
  • Displayed appropriate signage for products and sales promotions.
Barista|Target - Willmar, MN|08/2017 - 08/2019
  • Cleaned and sanitized work areas, utensils and equipment.
  • Created hand-crafted beverages based upon customer preferences
  • Resolved customer disputes with tact and professionalism.
  • Greeted guests with pleasant smile and superior customer service.
  • Listened to customer desires and needs to recommend optimal products.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Weighed, ground and packed coffee per customer orders.
  • Designed and printed menus, recipes and promotions and offers.
  • Received and accurately processed customer payments.
  • Described menu items to customers and suggested products based on stated preferences.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Protected store assets and facilities by complying with company policies and procedures.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained calm demeanor during high-volume periods and special events.
  • Redesigned coffee menu for improved readability.
  • Maintained highest standards of conduct and service to support company reputation.
Education and Training
Willmar Senior High||Willmar, MN|05/2019High School Diploma
Ridgewater College||Willmar, MN|05/2020Associate of Arts: Generals And Communication
University of Minnesota- Duluth||Duluth, MN|Expected in 05/2022Bachelor of Arts: Communications
Hobbies

-Hiking

-Writing poetry

-Skiing

-Working out

-Traveling

-Thrifting

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Resume Overview

Companies Worked For:

  • Target
  • YMCA

School Attended

  • Willmar Senior High
  • Ridgewater College
  • University of Minnesota- Duluth

Job Titles Held:

  • General Merchandiser
  • Counselor
  • Barista

Degrees

  • High School Diploma
    Associate of Arts : Generals And Communication
    Bachelor of Arts : Communications

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