SENIOR OPERATIONS PROFESSIONAL Proven track record of success delivering results through strategic growth, operational efficiency and organizational development. Highly effective in designing and implementing transformational change in small entrepreneurial and large Fortune 200 environments. Deep technology experience. Masters of Business Administration
General Manager January 2015Waste Management, Inc － Boston, MA
Full P&L responsibility for both collection (logistics/trucking) and recycling (manufacturing) operations generating $500 million in revenues.
Director of Operations January 2012 to January 2014Waste Management, Inc － Boston, MA
Direct P&L responsibility for logistics operation generating $300 million in annual revenues, 800+ employees, 750 collection trucks spanning 25 operating locations.
Delivered $10M in annualized operational improvements through a multiyear transformational initiative: Drove $7M in operational efficiency improvements through advanced capacity planning, logistics engineering and performance management processes.
Delivered $2M in annualized controllable cost savings through a series of deep spend analysis and cost management programs.
Designed and led reorganization resulting in $800K in annual SG&A savings and creation of key departments.
Built and implemented highly disciplined operational standards.
Standard model adopted nationally.
Deployed company's first on board computer in-cab technology.
Chief Operating Officer January 2009 to January 2011United Waste Management, Inc － Boston, MA
Held multi-faceted leadership role within private equity owned enterprise.
Responsible for overall business performance including technology, finance, sales, operational productivity and growth.
Reported to the CEO/Board of Directors with overall responsibility of 300 employees.
Led both business revenue and margin growth by double digits through the selective implementation of technology, pricing, marketing and productivity improvements.
Implemented major information technology and business process overhaul including web commerce platform, infrastructure upgrade and core solution implementation.
Development and executed on growth strategy from a single site to a multiple site, multi line of business regional company.
Successfully led all facets acquisitions including identifying targets, negotiating, and post close integration.
Senior Director of Enterprise Solution Development & PMO January 2005 to January 2009Waste Management, Inc WMI, Inc － Houston, TX
Directed technology budget of $50M and 125 business analyst, developer and program managers.
Acted as the liaison for C-Level business relationships.
Leveraged technology to identify and capitalize on commercial business opportunities across $20B Fortune 200 Company.
Successfully implemented company's largest strategic initiatives, delivered 100% on-time and on-budget.
Nominated amongst peers to design and lead I.T.
reorganization resulted in 10% increase in development efficiency and $2.6M in department savings.
Developed benchmarking program that resulted in a career path plan and talent evaluation of all resources across department.
Led company's first R&D department fostering technology innovation.
Senior Director January 2003 to January 2005Waste Management, Inc WMI, Inc － Houston, TX
Led the IT Program Management Office (PMO) with annual budgets of $100M+.
Responsible for finance, investment planning, cost and spend management, and overall IT operating performance.
Built "ground up" large scale PMO responsible for technology strategy, aligning proposed IT investment plans with company business objectives, resource planning and project execution/governance.
Founded joint business and I.T.
governance model managing $100M+ annual technology investments.
Improved decision cycle time by over 40%.
Built complex PMO resulting in the standardization of IT business operations, greatly improved project transparency and reduced average time to market by 15%.
Developed a comprehensive spend analysis and implemented cost control plan resulting in IT maintenance spend reduction by 4% in the first 12 months.
Served as liaison with C-Level executive team focused on identifying key strategic opportunities, technology investment strategies, and establishing long-term technology investment plans.
Director of Manufacturing Operations January 2000 to January 2003Waste Management, Inc － Houston, TX
Selected as of member of senior executive business team with hybrid role responsible for both operations and strategy.
Orchestrated and delivered a three year plan to transform a $2B line of business.
Key member of large scale acquisition campaign delivering over 80 acquisitions over 3 year period.
Spearheaded the implementation of a nationwide closed loop system involving the consolidation of 75+ independent legacy applications and 250 independently operated locations.
Successfully led 80 acquisitions nationally focused on operational integration, business standardization and technology consolidation.
Developed the first nationwide operations productivity program resulting the standardization, benchmarking and measurement of key performance indicators.
Manager of Manufacturing Operations January 1996 to January 2000Waste Management, Inc － Boston, MA
Responsible for P&L of largest recycling manufacturing operation in region.
Duties include all facets of business including sourcing, receiving, production, inventory management and sales.
Sales Executive January 1995 to January 1996Waste Management, Inc － Boston, MA
Masters of Science : Business AdministrationBusiness Administration
MBARice University － Houston, TX
Bachelor of Science : Business AdministrationStonehill College － Easton, MABusiness Administration
acquisitions, benchmarking, budgets, budget, business analyst, business operations, business process, C, capacity planning, cost control, equity, finance, information technology, innovation, inventory management, investment strategies, investments, leadership, logistics, managing, marketing, market, Office, negotiating, enterprise, developer, performance management, pricing, processes, Program Management, receiving, sales, strategy, strategic, upgrade