Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Mastery of Salesforce CRM system and Microsoft Office suite, proficient in the Marketing Cloud, capacity to work with several operating systems, including Windows, Mac OSX and Linux. Social Media enthusiast, IT trained.
Accomplishments
Experience
04/2015 to Present
General Business Account ExecutiveBickford Senior Living – Rocky River, OH,
Actively prospect for new business accounts as well as manage a growing base of accounts with an extensive business portfolio of products, including mobile solutions, cloud services healthcare solutions, and SaaS.
Reports to Sales Manager.
Responsibilities: Consistently meet and exceed monthly sales quota.
Utilize the Salesforce CRM in order to successfully manage accounts and forecast sales cycle.
Work closely with C-level executives to develop and execute large scale roll-outs and measure ROI of advised solutions.
Responsible for account planning and managing account operations and needs.
Aggressively identify and qualify opportunities through dedicated prospecting, networking, and cold-calling.
Work closely with other team members in order to push the team as a whole to achieve sales quotas.
Own the sales cycle from lead generation, qualification, proposal, and negotiation, to close.
Stay up-to-date on emerging and evolving technology and articulate how this technology can benefit today's businesses.
Grow and maintain a robust and professional social network.
12/2010 to 12/2014
Senior Marketing Manager
Senior Account MangerLA HAUT COMMUNICATION – City, , Senegal
As the full service agency for Samsung Electronics in the region, handled all aspects of communications, marketing, and public relations in nine (9) West African countries.
Managed a team of 7 associates and reported to the Director.
Key Achievements: Developed a monthly communications plan that incorporated Samsung's vision, strategic priorities, and objectives Monitored, tracked, and reported on all campaign outcomes and ROI.
Achieved 73% market share in Senegal by the end of 2013.
Maintained this market share until the end of 2014.
Created and managed marketing budgets upwards of $ 750,000 per campaign and managed vendors.
Planned and executed VIP and special product launch events across different sectors including healthcare.
Managed the Samsung EVP (employee volunteer program) volunteer days and media relations related to Corporate Citizenship.
Led a cross functional team to develop a smart and focused business plan by aligning on priorities and spend across regions, functions, and with partners Successfully built the channel by planning various conferences, seminars, and meetings with partners, distributors, vendors, and retailers.
Introduced process improvements to survey & database development, incentive programs, channel development, online and social media activations, and customer service programs.
01/2008 to 05/2010
Advertising and Marketing Team MemberAgency 7 – City, STATE, USA
Creative team member; completed tasks including copywriting and producing print, television, radio and online campaigns.
Public relations coordinator and contributor for clients including the Boy Scouts of America and Cancer-Free Lungs USA.
01/2008 to 11/2009
Indiana University Dance Marathon – City, STATE, USA
Special Events Chair Person.
Special events chair for the second largest student fundraiser in the United States.
Raised over $1.3 million in 2009 for Riley Children's Hospital.
Responsible for two committees of over 20 members in the planning and production of the Annual Golf Outing and Black Tie Gala and raised over $30,000 between the two events.
Languages
Fluency in English & French
Education
Expected in July 2010
Bachelor of Arts: Journalism Indiana University - Bloomington, IN GPA: Journalism
Expected in July 2010
Areas of focus: print journalism, online journalism, broadcast journalism, media convergence, advertising, copywriting, telecommunications, international relations, crisis management, and public relations.
Certificate in Business (Marketing).: Indiana University - Bloomington, IN GPA: Minority Honors Scholarship Award recipient; 2006, 2007, 2008, 2009, 2010
Gamma Phi Beta International Sorority [Aug. 2007 - Present]
Communications VP for the Indiana University Chapter Areas of focus: Consumer marketing, E-marketing, international marketing, management, strategic development, entrepreneurship, sales and profitability analysis, and B2B business development.
Awards and Associations
Hudson and Holland Honors Scholar [Aug. 2006 - Aug. 2010]
Expected in Present
: Soteni International - , GPA: Volunteer; Non-profit Organization
National Association of Black Journalists [Aug. 2008 - Present]
Samsung Business Brand Ambassador [Aug. 2015 - Present]
Google Apps for Work Champion [Aug. 2015 - Present]
Skills
advertising, articulate, agency, B2B, Brand Management, broadcast, budgets, business development, business plan, C, Cancer, cold-calling, conferences, copywriting, crisis management, CRM, clients, customer service, database development, Electronics, English, Event Planning, Special Events, focus, French, functional, international marketing, journalism, Linux, Mac, Director, managing, marketing, market, media relations, meetings, Microsoft Office suite, Office, Windows, negotiation, negotiator, network, networking, operating systems, Operations Management, developer, problem solver, producing, profit, Project Management, proposal, Public relations, public speaker, quick, fast learner, radio, Relationship Building, sales, Sales Manager, Salesforce CRM, seminars, strategic, strategic development, Strategic Planning, telecommunications, television, vision
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School Attended
Indiana University
Indiana University
Soteni International
Job Titles Held:
General Business Account Executive
Senior Marketing Manager
Senior Account Manger
Advertising and Marketing Team Member
Degrees
Bachelor of Arts
Areas of focus: print journalism, online journalism, broadcast journalism, media convergence, advertising, copywriting, telecommunications, international relations, crisis management, and public relations.
Certificate in Business (Marketing).
