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Geek Squad Double Agent Resume Example

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GEEK SQUAD DOUBLE AGENT
Summary

Dynamic Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques.

Highlights
  • Advanced troubleshooting
  • Virus and spyware removal
  • System checks and troubleshooting
  • 10+ years experience in helpdesk computer service field
  • Computer diagnostics and repair
  • Hardware support and troubleshooting
  • Advanced knowledge of diagnostic techniques
  • Mac and PC expert
Accomplishments

Experience
07/2008 to 12/2015
Geek Squad Double AgentBickford Senior Living - Raytown , MO
  • Travel via company vehicle to client's home or work remotely via phone or Geek Squad's Support Platform to provide complete solutions
  • Make advanced repairs on units and respond to client inquiries
  • Facilitate solution of sales, upgrades, installations and service in homes/store
  • Work both remotely and at a client's location, performing computer repairs, upgrades, installations, and consultations
  • work from home on a company-issued computer, providing remote technical support
05/2002 to 07/2008
Computer Helpdesk TechnicianBest Buy - City , STATE
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
  • Troubleshoot, diagnose and resolve problems related to operating systems, hardware and software
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
Education
2002
Associate of Applied Science: Computer Information SystemsNorthwest Technical College - City, State, USA

Graduated with a 3.8 GPA and top 10% of class

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results

Resume Overview

School Attended

  • Northwest Technical College

Job Titles Held:

  • Geek Squad Double Agent
  • Computer Helpdesk Technician

Degrees

  • Associate of Applied Science : Computer Information Systems

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