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Gateway Manager Resume Example

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GATEWAY MANAGER
Summary

Professional Objective: Seeking challenging opportunities in a diverse, energetic and fun environment. 

 

Qualifications Summary Background: Reflects over 20 years experience in customer service with emphasis on consistently high levels of customer satisfaction. Performs forecasting and strategic planning. Pragmatically identifies operational strengths and deficiencies. Customer-focused always maintaining awareness of factors impacting operations. Supplies high-spirited enthusiasm in leadership roles with demonstrated ingenuity and innovation. Develops a personalized commitment that assures success through high sense of loyalty. People- oriented approach to daily operations generates high levels of productivity and staff commitment . Meticulously manages most every conceivable situation that can arise in a campus environment. Conscientiously directs operations as a flexible, working supervisor. Identifies and mitigates concerns associated with revisions in operations. Resourceful, creative and analytical. Utilizes strong written and oral communication skills.  

Experience

 

Gateway Manager, 01/2005 - 01/2012Bickford Senior Living - Iowa City , IA

  • Developed, organized and managed total responsibility for the Gateway Center for Advising, Admissions and Records offices.
  • Includes physical environment, student database, traffic flow, calendar management, student worker training and management and coordination of customer service responsibilities in the three offices.
  • Scheduled and proctored all Health Selection tests for Nursing, Radiography, Sonography and Paramedic programs.
  • Uploaded all tests, background checks, transcripts, information meetings and license into computer system.
  • Facilitated Nursing Information Meetings
  • Scheduled all Nursing students for classes and clinicals once selected into the program and checked to see if all required classes were taken in correct time-frame.
  • Recruited, advised and counseled all nursing students and prospects.
  • Worked with administrators in class sizes, combining classes and cancellation of classes.
  • Worked with Business and Industry to promote educational nursing classes on campus.
  • Reported to Ohio Board of Nursing graduation so boards can be scheduled.
Ford Truck Manager, 01/2001 - 01/2003Fedex - Saint Petersburg , FL
  • Managed all aspects of new truck sales including F&I and Internet sales.
  • Top-ranked sales manager in sales gross, closing and customer loyalty.
  • Motivated and provided incentives for sales staff.
  • Assisted in closing sales.
  • Appraised trade-ins and ordered new vehicles.
  • Maintained appropriate inventory to meet customer preference trends.
  • Located vehicles for customers not in inventory.
  • Ensured that all sales people were certified through Ford Motor Credit.
  • Maintained highest level of CSI for all sales staff.
Finance Manager, 01/1994 - 01/2001Martin Management Group - Louisville , KY
  • Responsible for all paperwork in regards to closing of the sale.
  • Sold insurance and warranties.
  • Responsible for sales of new and used cars.
  • New Account Development with area banks q Top-ranked finance manager with Ford Motor Credit with a four- year history of sales success.
  • Recognized for contributions to record-setting sales figures in region.
  • Increased F&I sales from under 4 million to over 9.2 million, exceeding quota by 55 %.
Education
2013Liberty University - City, StateMaster's DegreeEducation
The Ohio State University - City, StateBachelors' DegreeHumanities
The Ohio State University - City, StateAssociate Degree Arts
Additional Information
  • Certifications "Bridges Out of Poverty" Certified Trainer

 

  • Excel, Spreadsheet Applications, Power point Certificate

 

  • Cultural Diversity Certificate Training

 

  • Licensed Teacher for the State of Ohio

 

  • Licensed Insurance Life, P&C

 

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Overview

School Attended

  • Liberty University
  • The Ohio State University

Job Titles Held:

  • Gateway Manager
  • Ford Truck Manager
  • Finance Manager

Degrees

  • Master's Degree Education
    Bachelors' Degree Humanities
    Associate Degree Arts

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