LiveCareer-Resume

gamingbartender server resume example with 6+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Quick-learning Bartending\Server with 10 years of experience in all type bars. Expert in customer service with extensive knowledge of POs and fast-paced drink service. Devoted to best-in-class service for maximized sales. I take pride in where I work and enjoy promoting to establish a better following.

Skills
  • High-Volume Dining
  • Menu Memorization
  • Point of Sale (POS) System Operations
  • Liquor, Wine and Food Service
  • Warm and Friendly
  • Team Player
  • Ability to Lift 30 Pounds
Experience
03/2021 to 04/2022 GamingBartender/Server Aimbridge Hospitality | Morristown, NJ,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Handled special customer requests for separate checks and menu substitutions.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Greeted frequent visitors by name and explained new promotions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
05/2019 to 03/2020 Bartender/Server Bmi Hospitality Management | Everett, WA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Worked multi-course dinners with pre-plated foods.
08/2017 to 04/2019 Server CHAYO MEXICAN KITCHEN+TEQUILA BAR | City, STATE,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Refilled drinks and checked with diners to meet specific needs.
02/2015 to 09/2017 Server/Hostess/Food Runner Sammys Woodfired Pizza | City, STATE,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Acted as serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleared table and bussed dishes to allow for quick setups.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
Education and Training
Expected in 01/2012 to to High School Diploma | Plumas Charter School, Quincy, CA, GPA:

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Resume Overview

School Attended

  • Plumas Charter School

Job Titles Held:

  • GamingBartender/Server
  • Bartender/Server
  • Server
  • Server/Hostess/Food Runner

Degrees

  • High School Diploma

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