Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

To obtain a challenging position in a company where I can utilize my knowledge and skills to a maximum level to benefit the organization and progress as a professional.

  • High Energy-Dynamic-Self Motivated-Positive Attitude
  • Proficient with Microsoft Word and Excel
  • Attention to details
  • Fully Bilingual Spanish and English
  • In-depth ability to prioritize multiple assignments
  • Strong Costumer Service skills
FUNDING ANALYSTS , 11/2018 to 02/2020
Truist Financial CorporationKingsport, TN,
  • The Funding Analyst coordinates the purchasing of retail installment contracts from Santander Consumer USA Inc. SC’s dealer base. By working directly with SC’s dealerships, Credit Department, Sales Department and vendors, they ensure adherence to state, federal and internal credit regulations.
  • Manages of a book of customer files with limited supervision or guidance.
  • Use analytic skills to assess accuracy of verifications, calculations and data.
  • Performs advanced level of verifications to ensure credit guidelines are achieved.
  • Provides world-class customer service through daily interaction with both internal and external customers, including SC personnel, automotive dealerships, vendors and customers.
  • Participates in team related activities and meetings.
  • Utilizes creative methods to generate results and to foster teamwork.
  • Identifies appropriate title work for various states.
  • Supports respectful applicant and dealer experiences throughout originations funding process.
  • Identifies processes and control improvements; communicates findings to the respected manager.
  • Assists with questions, calls, emails, faxes and being an overall go to person for funding analysts.
  • Provides world-class customer service through daily interaction with both internal and external customers, including personnel, automotive dealerships, vendors and customers.
  • Reviews in house applications to ensure accuracy and timeliness is met.
  • Communicates loan decisions, stipulations and revising when necessary to ensure funding.
  • Builds and fosters relationships with assigned customers to support growth targets.
  • Follows-up on current approvals.
  • Utilizes creative methods to generate results and to foster teamwork.
  • Identifies trends and or low performing areas of the business.
  • Participates in team related activities and meetings.
  • Meets and deals with the general public in professional and courteous manner; answers general questions pertaining to applications for various types of driver licenses and identification cards, questions pertaining to traffic laws, driver license, commercial driver license, and safety responsibility laws, driver education, driver improvement, insurance requirements, voter's registration, organ donation, Department employment, and other Department and state agency services.
  • Performs basic check of physical driving capabilities of applicants by evaluation during observation and interviews of hearing, mental, visual, or physical restrictions, and potential driving limitations due to various medications and their dosage quantities; checks for adequacy of applicant's eyesight through use of vision tester; prepares supplemental forms as necessary when potential physical problems or restrictions are identified; determines referrals to Medical Advisory Board and/or to a vision specialist for further evaluation.
  • Observes applicant during road test, independently scores applicant's abilities, and informs applicant in person of pass/fail status. Suggests methods of improvement and/or informs applicant of deficiencies/inadequacies in driving skills.
  • Collects appropriate license fees and prepares receipts; ensures and accepts accountability that monies received balance with receipts issued; captures photograph of applicants, their signatures, and their thumbprints.
  • Prepares daily bookkeeping reports.
Faneuil Inc/Florida TurnpikeCity, STATE,

• Supervised team of 10 employees

• Provided direction in accordance to scheduled duties

• Oversaw workload of employees, and balanced and distributed approximately $80,000 daily in revenue

• Started cash amount of $17,000 daily

• Directed and monitored toll collector’s activities to ensure regulatory compliance with procedures and policies

• Received monthly reports of 95%-100% compliance metrics with regards to overall policy adherence.

• Issued change funds, handled coin vaults, monitored operations of toll collection

• Performed proper transfer of cash from collectors and from the department to the accounting department

• Accurately and quickly reported all applicable safety incidents and completed proper safety incident procedure

Education and Training
BBA: Management And Finance, Expected in 05/1999
Sacred Heart University - San Juan Puerto Rico,

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