Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Additional Information
  • 8242 N 19th Ave. Phoenix Arizona
Professional Summary

A motivated leader with a strong focus on productivity and employee retention. I have experienced many difficult situations in the hospitality industry and have been made stronger through all of it. The people I have met in this industry have been a blessing to work with! Well versed with payroll and third party agencies, have an eye for small details, and a knack for coordinating large projects. Excellent relationship-building and critical thinking skills with determined decisive nature.

  • Supervised team of 41 staff members including laundry and public areas
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Front Office and Housekeeping cohesion through effectively helping with communication and understanding between departments.
  • Handling Customer Complaints
  • Staff Development and Training
  • Complex Problem Solving
  • Attention to Detail
  • Budget Management
Work History
Housekeeping Supervisor, 10/2021 - Current
Westgate Resorts Myrtle Beach, SC,
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports and other business documentation.
  • Maintained controls over expenses and inventory for optimal budget tracking.
Front Office Supervisor, 08/2019 - 10/2021
B.F. Saul Company Hospitality Sterling, VA,
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Increased upgraded room type revenue by 10%.
  • Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Front Desk Agent, 08/2018 - 08/2019
Four Seasons Hotels Inc Palm Beach, FL,
Night Auditor MOD, 06/2017 - 08/2018
Omni Hotels Dallas, TX,
Bell Captain, 06/2015 - 06/2017
Anaheim Hotel City, STATE,
High School Diploma: , Expected in 06/2013
Western High School - Anaheim, CA
  • Golden Seal Academic Award
Additional Information

I am a detail oriented self driven leader with 5 years supervisory experience. I set an extremely high standard for myself and coworkers. I create a positive atmosphere where it is easy to learn and grow. I am a team player, and have strong time management.

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School Attended

  • Western High School

Job Titles Held:

  • Housekeeping Supervisor
  • Front Office Supervisor
  • Front Desk Agent
  • Night Auditor MOD
  • Bell Captain


  • High School Diploma

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