Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Additional Information
  • https://www.linkedin.com/in/Jessica-Claire-798ba01bb
  • 8242 N 19th Ave. Phoenix Arizona
Professional Summary

A motivated leader with a strong focus on productivity and employee retention. I have experienced many difficult situations in the hospitality industry and have been made stronger through all of it. The people I have met in this industry have been a blessing to work with! Well versed with payroll and third party agencies, have an eye for small details, and a knack for coordinating large projects. Excellent relationship-building and critical thinking skills with determined decisive nature.

Accomplishments
  • Supervised team of 41 staff members including laundry and public areas
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Front Office and Housekeeping cohesion through effectively helping with communication and understanding between departments.
Skills
  • Handling Customer Complaints
  • Staff Development and Training
  • Complex Problem Solving
  • Attention to Detail
  • Budget Management
Work History
Housekeeping Supervisor, 10/2021 - Current
Westgate Resorts Myrtle Beach, SC,
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Completed schedules, shift reports and other business documentation.
  • Maintained controls over expenses and inventory for optimal budget tracking.
Front Office Supervisor, 08/2019 - 10/2021
B.F. Saul Company Hospitality Sterling, VA,
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Increased upgraded room type revenue by 10%.
  • Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
  • Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Front Desk Agent, 08/2018 - 08/2019
Four Seasons Hotels Inc Palm Beach, FL,
Night Auditor MOD, 06/2017 - 08/2018
Omni Hotels Dallas, TX,
Bell Captain, 06/2015 - 06/2017
Anaheim Hotel City, STATE,
Education
High School Diploma: , Expected in 06/2013
-
Western High School - Anaheim, CA
GPA:
  • Golden Seal Academic Award
Additional Information

I am a detail oriented self driven leader with 5 years supervisory experience. I set an extremely high standard for myself and coworkers. I create a positive atmosphere where it is easy to learn and grow. I am a team player, and have strong time management.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good

resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Western High School

Job Titles Held:

  • Housekeeping Supervisor
  • Front Office Supervisor
  • Front Desk Agent
  • Night Auditor MOD
  • Bell Captain

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: