- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
- https://www.linkedin.com/in/Jessica-Claire-798ba01bb
- 8242 N 19th Ave. Phoenix Arizona
A motivated leader with a strong focus on productivity and employee retention. I have experienced many difficult situations in the hospitality industry and have been made stronger through all of it. The people I have met in this industry have been a blessing to work with! Well versed with payroll and third party agencies, have an eye for small details, and a knack for coordinating large projects. Excellent relationship-building and critical thinking skills with determined decisive nature.
- Supervised team of 41 staff members including laundry and public areas
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Front Office and Housekeeping cohesion through effectively helping with communication and understanding between departments.
- Handling Customer Complaints
- Staff Development and Training
- Complex Problem Solving
|
- Attention to Detail
- Budget Management
|
Housekeeping Supervisor, 10/2021 - Current
Westgate Resorts – Myrtle Beach, SC,
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports and other business documentation.
- Maintained controls over expenses and inventory for optimal budget tracking.
Front Office Supervisor, 08/2019 - 10/2021
B.F. Saul Company Hospitality – Sterling, VA,
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Increased upgraded room type revenue by 10%.
- Created, documented and updated company policies to guide front office personnel in service excellence and industry best practices.
- Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Front Desk Agent, 08/2018 - 08/2019
Four Seasons Hotels Inc – Palm Beach, FL,
Night Auditor MOD, 06/2017 - 08/2018
Omni Hotels – Dallas, TX,
Bell Captain, 06/2015 - 06/2017
Anaheim Hotel – City, STATE,
High School Diploma: , Expected in 06/2013
-
Western High School - Anaheim, CA
GPA:
- Golden Seal Academic Award
I am a detail oriented self driven leader with 5 years supervisory experience. I set an extremely high standard for myself and coworkers. I create a positive atmosphere where it is easy to learn and grow. I am a team player, and have strong time management.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Personalization
- Target Job
- Typos