Can work in a team and independently. Skills include dispatching, decision making, analysis, case management, benefit determination, accounting, customer service, time management, interpreting rules & regulations, and auditing. Used to working with a wide range of computer software products to complete work.
Excellent communication skills
Good computer skills
Customer sales building
Project management skills
Good multi-tasking skills
Strong team player
Understand medical terminology
Strong negotiation skills
Freight Broker Agent, 06/2016 to Current USA Transportation Logistics LLC – Union, South Carolina
Arrange safe and reliable transportation for customer's freight.
Dispatch the loads and do the associated paperwork and computer entries.
Communicate effectively with all parties.
Develop new clients and maintain regular contact.
Claims-Fraud Analyst, 06/1991 to 09/2011 State of Ohio - Bureau of Workers Compensation – Cleveland, Ohio
Review and adjudicate workers compensation claims.
Act as lead worker over subordinates.
Resolve claims with RTW, MMI, Voc Rehab, Settlement.
Accurately read, understood, and carried out instructions.
Mover, 06/1982 to 05/1986 Dobson Mayflower Moving – Solon, OH
Packed, loaded, unloaded household and commercial goods from trucks.
Worked in warehouse storing goods, operated tow motor.
Completed all necessary paperwork including inventory, manifests, ect.
Bachelor of Science: Business Administration, 1990 University of Akron - Akron, Ohio
Many related courses and certificates have been obtained in regards to past and current employment/employers. References are available upon request. Please call at 330-840-9422 or email me at Jaywend@gmail.com for addition information.