Franchisee resume example

Responsible for price changing, inventory control, stock merchandise, Department/ Store maintenance. Supervise associate’s daily tasks and all aspects of customer service including handling customer complaints, and various other customer-related challenges. Member of Store Safety Team, actively promoting a safe work environment, conferring with fellow team members on proper safety habits and equipment, and participating in cutting down the amount of work-related injuries.

• Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
• Communicated with managers of other departments to maintain transparency.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends for 9 years.