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Founding Partner Resume Example

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FOUNDING PARTNER
Professional Summary

Talented Information Technology Leader specializing in strategic planning and plan execution, transformational roadmaps, project portfolio management, and building high performance teams. Excellent track record managing a broad portfolio of IT services, leading global system implementations, integrating acquisitions, and negotiating large-scale outsourcing agreements. Recognized for ability to meet demanding schedules, deliver operational effectiveness and provide exceptional service.

Skills
  • IT Strategic Planning
  • Building High Performance Teams
  • IT Service Management (ITIL)
  • Project Portfolio Management
  • Project Management
  • IT Budget & Contract Management
  • Global Organizational Design & Operations
  • Former Programmer, DBA & SAP Manager
Work History
Founding Partner, 01/2020 to Current
Company Name – City, State
  • Founder of IT consulting firm specializing in services and solutions aligned to modern digital technologies
  • Created company mission, strategic business plan and web presence; aligned organizational objectives to mission
  • Maintain network of highly-skilled IT professionals with hard to find skills who understand both business and technology
  • Identify and evaluate emerging technologies; share outcomes and recommendations with clients
  • Cultivate forward-thinking and client-oriented culture with strong focus on technologies that foster innovation and business value
  • Oversee daily operations and ensure ongoing operating effectiveness
Sr IT Director - Global Strategy and Delivery, 01/2016 to 03/2019
Company Name – City, State
  • Responsible for IT strategy and solution delivery for global food ingredient company
  • Established global IT service center and support processes based on ITIL principles including service level agreements, configuration management, root cause analysis, and performance metrics
  • Enabled enterprise growth through development and execution of digital transformation strategy
  • Modernized information technology solutions to optimize spend, further automate business processes and improve customer experience
  • Led $90,000,000 outsourcing program to optimize investments, better serve customers, and increase focus on business growth and agility
  • Responsible for global business applications including SAP, Workday, Salesforce, and ServiceNow; and infrastructure encompassing data centers, networks, telecommunications, end user computing and service desk
  • Successfully led global data center transformation from asset owned model to service model; consolidated numerous data centers across North America, South America, Asia Pacific and EMEA to two hosted facilities in United States; 350+ business applications successfully migrated within one year
  • Responsible for successful upgrade of eight SAP production instances resulting in significantly improved system performance and reliability while reducing period end close cycle times and improving decision support capabilities
  • Responsible for successful Email migration from on premise to cloud solution; modernizing messaging and conferencing capabilities for 6,500+ employees
  • Led global modernization and refresh of distributed infrastructure utilizing edge computing technologies to substantially improve performance, reliability and security while optimizing support functions
  • Responsible for implementation of Global Service Portal resulting in improved customer experience and strengthening of service analytics to better assess IT service performance
  • Responsible for operating budgets and capital investments in excess of $40M/year
  • Responsible for strategic plan to modernize global network and video conferencing capabilities for 50+ locations; optimized costs while improving and expanding services
  • Responsible for design, funding and installation of IT infrastructure for three new corporate offices under tight time constraints: Sao Paulo, Brazil, Guadalajara Mexico and Tulsa, OK
Sr IT Director - NA and EMEA Regions, 01/2012 to 01/2016
Company Name – City, State
  • Responsible for business application and infrastructure delivery for North America and EMEA business units while providing advisory support to South America and APAC regions
  • Led multiple M&A integration projects ranging from $100M to $1.5B; responsible for transition services agreements, organization restructuring, synergy tracking, program management, vendor management and budget management
  • Provided advisory support for successful SAP implementations in UK, Germany, Pakistan, Kenya and South Africa based on North America model
  • Provided leadership and support for global implementations of Salesforce CRM, Workday HRMS and corporate web site utilizing Adobe Experience Manager; all successfully implemented on cloud platforms
  • Provided leadership for selection and implementation of financial consolidations system; successfully replaced Hyperion with SAP Business Planning and Consolidations to streamline financial close processes
  • Provided leadership and program management for multiple SAP system upgrades, database conversions and hardware platform transitions
  • Provided leadership for selection and implementation of global SAP Master Data Governance system resulting in improved management and consistency of G/L chart of account and cost center data
  • Responsible for global implementation of ServiceNow service management system resulting in improved customer experience through use of self service portal; improved incident and service ticket tracking; strong asset and configuration management; and convenient online access to service catalog
IT Director, North America Region, 01/2002 to 01/2012
Company Name – City, State
  • Responsible for business application strategy, design, implementation, support, budget and vendor management for North America business unit while providing advisory support to APAC and South America business units
  • Responsible for SAP ERP implementation for $1B+ Mexico business unit; migrated from BaaN to SAP; replaced 40+ custom legacy systems
  • Responsible for implementation of applications and infrastructure for joint venture with annual revenue of $1B+; established managed services program to support JV including charge back system for services
  • Responsible for implementing SAP Plant Maintenance to replace legacy MP2 systems at 6 plants located in US and Canada; consolidated 6 disparate systems to single centralized solution tightly integrated with financial, inventory and procurement systems
  • Provided project guidance for SAP implementations in SA and APAC
  • Provided project oversight for numerous SAP upgrades including server, storage and database migrations
Education
Bachelor of Science: Information Technology ManagementLewis University - City
  • Graduated with Highest Honors
  • Business School Award Recipient for Outstanding Academic Achievement in MIS
Associate of Science: Data Processing SystemsMoraine Valley Community College - City, State
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Resume Overview

School Attended

  • Lewis University
  • Moraine Valley Community College

Job Titles Held:

  • Founding Partner
  • Sr IT Director - Global Strategy and Delivery
  • Sr IT Director - NA and EMEA Regions
  • IT Director, North America Region

Degrees

  • Bachelor of Science : Information Technology Management
    Associate of Science : Data Processing Systems

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