founder resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Business development
Financial management
Market research
Sales
Networking
Relationship building
Branding and marketing strategies
Negotiation
Innovation
Problem-solving
Decision-making
Knowledge of industry
Strategic communication planning
Spokesperson skills
Internal and external communications
Crisis communication
Social media management
Event planning and coordination
Administrative support and office management
Calendar management/ Scheduling
Customer service
Client relations
Sales support and coordination
Order processing
Communication
Attention to detail
Organization
Time management
Proficiency in relevant software (e.g., Microsoft Office, CRM)
Problem-solving
Decision-making
Multitasking
Experience
Founder, 04/2014 - Current Infinisource – San Diego, CA,
Founder and CEO of Totally Luxe, a luxury items resale business specializing in high-end fashion, accessories, and collectibles.
Successfully established and developed the company from the ground up, creating a profitable venture in the luxury resale market.
Utilized strategic planning and market research to identify profitable niches within the luxury items resale market
Developed and maintained an online marketplace, optimizing the user experience and ensuring a seamless purchasing process for customers.
Demonstrated exceptional negotiation and pricing skills, accurately valuing luxury items to maximize profitability while remaining competitive in the market.
Established a reputation for delivering exceptional customer service, earning positive reviews and building a loyal customer base.
Stayed updated on industry trends, market demands, and brand values, ensuring the selection of authentic and sought-after luxury items for resale.
Managed financial aspects of the business, including budgeting, forecasting, and expense control, to maintain a healthy financial position.
Established a reputation for exceptional communication skills, maintaining a professional and courteous demeanor in all customer interactions.
Cultivated strong customer relationships through effective communication, promptly responding to inquiries, providing personalized recommendations, and addressing concerns to ensure customer satisfaction.
Assisted with day-to-day operations and handled business management, staffing sales and customer service.
envelope and implemented effective sales strategies, resulting in a increase in revenue and customer base.
Provided exceptional customer service by promptly addressing inquiries, resolving concerns, and ensuring customer satisfaction throughout the sales process.
Maintained a comprehensive knowledge of bounce house products, features, and pricing options to effectively educate and guide customers in their purchase decisions.
Managed a high volume of inbound and outbound sales calls, emails, and inquiries, consistently meeting or exceeding sales targets.
Cultivated and nurtured long-term customer relationships, fostering customer loyalty and repeat business.
Collaborated closely with the team to ensure seamless order processing, timely deliveries, and accurate product installations.
Conducted market research and competitive analysis to identify trends, customer preferences, and opportunities for business growth.
Assisted in the development and execution of marketing campaigns, including social media promotions, targeted advertisements, and participation in industry trade shows.
Contributed to the improvement of internal processes by providing valuable feedback and suggestions for enhancing efficiency and customer experience
Director of Communications, 09/2020 - 06/2022 Joshs Inflatables – City, STATE,
Managed internal and external communication channels, including website content, social media platforms, emails
Created engaging and informative content for various communication platforms, resulting in increased customer engagement and brand loyalty.
Led a team of communication professionals, providing guidance, feedback, and support to ensure effective execution of communication initiatives.
Successfully organized and executed promotional events resulting in increased brand visibility and customer acquisition.
Collaborated with cross-functional teams to align communication efforts with overall business objectives and marketing campaigns.
Monitored and analyzed communication metrics and key performance indicators (KPIs) to evaluate the effectiveness of communication strategies and make data-driven improvements.
Developed crisis communication plans and effectively managed communications during challenging situations to protect the company's reputation.
Education and Training
Certificate : Project Management, Expected in 07/2023 - Google Career Certificate - Remote, GPA: Status -
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.