Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Program creator with more than 15 years of experience planning, developing and implementing programs. Comprehensive background includes providing case management services to Active Duty Military and their dependents.

Core Qualifications
  • In depth knowledge of military families and lifestyles, specifically Marine Corps organizational structure
  • Exemplary people management skills
  • Compassionate and active listener
  • Exceptional interpersonal and communication skills
  • Excel in program management
  • Client focused information, resource, and referral specialist
  • Served as liaison and worked closely with health care professionals
  • Facilitated referrals to appropriate specialists
BS degree: Business Administration , Expected in 2012
California State University- Monterey Bay - Monterey, CA

Concentration: International Business and Management

: Early Childhood Development, Expected in
Southwest Tennessee Community College - Memphis, TN

7 credits of undergrad level courses in early childhood development

Founder, 04/2014 to Current
Avalara Inc.Seattle, WA,

Assessed, created, developed program for teenage dependents in Active Duty military community from start up. Provides supportive environment for teens to form bonds with other AD teen dependents who move frequently.

  • New program development
  • Word of mouth marketing
  • Volunteer recruiter and coordinator

In 6 months program grew from 4 families to 20.

Tax Associate, 11/2013 to Current
Guaranteed Rate, Inc.Philadelphia, PA,

Reviewed financial records, income statements and documentation of expenditures to determine forms needed to prepare tax returns.

  • Mentored new tax professionals
  • Resolved conflicts between tax payer and IRS
  • Established and maintained confidential tax files for clients

Received 100% Net Promoter Score Award for Exceptional Customer Service.

Program Manager Marriage Ministry, 07/2011 to 09/2014
Catholic Community ServicesSalt Lake City, UT,

Strategically planned, managed, and allocated resources to meet the needs of the community based upon the direction of Executive Director. Based program upon knowledge of individual differences in ability, personality, and interests; learning and motivation.

  • Developed operating strategies
  • Created plans and procedures
  • Promoted program
Successfully led key projects which resulted in 75% increase in member participation.
Community Outreach, 09/2008 to 04/2010
Salvation Army UsaRidgewood, NY,
Established and maintained relationships with other agencies and organizations in community to meet community needs and to ensure that services were not duplicated.
  • Developed constructive and cooperative working relationships 
  • Provided information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
  • Observed, received, and obtained information from all relevant sources
Dean of Students, Naval Postgraduate School, Certificate of Appreciation for exemplary community service. 
Volunteer Coordinator, 04/2006 to 02/2008
Marine Aviation Logistics Squadron 29City, STATE,

Served as primary representative to provide command family outreach, support and assistance to unit's military personnel and their families.

  • Interpreted and adapted guidance and material to resolve complex situations
  • Arranged sensitivity training for volunteers
  • Scheduled and oversaw informational meetings
  • Provided resources, information, training, and support services to families

Supervised and recruited 20 volunteers to serve as information, resource, and referral specialists.

Coach- Odyssey of the Mind, 07/2004 to 02/2006
Jacksonville Commons ElementaryCity, STATE,

Taught team members how to explore possibilities, listen to others, learn from failures, and evaluate solutions.

  • Offered guidance, encouragement, and moral support
  • Provided supervision
  • Scheduled meetings
  • Oversaw brainstorming and spontaneous practice sessions

Coached and managed a team of 7 students; 4 had an active IEP; 6 Active Duty military dependents. 

Caseworker, 07/2002 to 01/2004
Navy Marine Corp Relief SocietyCity, STATE,

Provided services to Active Duty, retired service members and their eligible family members and survivors.

  • Offered financial counseling, no-interest loans, grants, various support services, and referrals to community based resources
  • Educated and empowered clients on basics of responsible money management

Instructed basic budgeting classes for 30 participants.

Creator and Coordinator for Pre-School Youth Soccer, 2002 to 01/2003
Naval Air Station Meridian Morale, Welfare, RecreationCity, STATE,

Assessed needs of Active Duty Military community. Created program to introduce soccer and enhance family activities for pre-school children.

  • Liaison between MWR and parents
  • Volunteer recruiter and coordinator
  • Event organizer

Recruited 12 volunteer coaches and registered 48 pre-school children. Negotiated with MWR. Received free access to soccer goals and fields. MWR donated free team shirts for pre-school participants.

California State University Alumni Association
Parent Teach Association
Notary Public Seminars
Professional Tax Advisors 
  • Client Relations
  • Conflict Resolution and Management
  • Client Needs Assessment
  • Identify Community Resources
  • In-demand public speaker
  • Fluent in Microsoft Office

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • California State University- Monterey Bay
  • Southwest Tennessee Community College

Job Titles Held:

  • Founder
  • Tax Associate
  • Program Manager Marriage Ministry
  • Community Outreach
  • Volunteer Coordinator
  • Coach- Odyssey of the Mind
  • Caseworker
  • Creator and Coordinator for Pre-School Youth Soccer


  • BS degree

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: