Founder resume example

Reviewed financial records, income statements and documentation of expenditures to determine forms needed to prepare tax returns.

• Mentored new tax professionals
• Resolved conflicts between tax payer and IRS
• Established and maintained confidential tax files for clients

Received 100% Net Promoter Score Award for Exceptional Customer Service.

Strategically planned, managed, and allocated resources to meet the needs of the community based upon the direction of Executive Director. Based program upon knowledge of individual differences in ability, personality, and interests; learning and motivation.

• Developed operating strategies

• Created plans and procedures

• Promoted program

• Developed constructive and cooperative working relationships 
• Provided information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Observed, received, and obtained information from all relevant sources

Served as primary representative to provide command family outreach, support and assistance to unit's military personnel and their families.

• Interpreted and adapted guidance and material to resolve complex situations
• Arranged sensitivity training for volunteers
• Scheduled and oversaw informational meetings
• Provided resources, information, training, and support services to families

Supervised and recruited 20 volunteers to serve as information, resource, and referral specialists.

Taught team members how to explore possibilities, listen to others, learn from failures, and evaluate solutions.

• Offered guidance, encouragement, and moral support
• Provided supervision
• Scheduled meetings
• Oversaw brainstorming and spontaneous practice sessions

Coached and managed a team of 7 students; 4 had an active IEP; 6 Active Duty military dependents. 

Provided services to Active Duty, retired service members and their eligible family members and survivors.

• Offered financial counseling, no-interest loans, grants, various support services, and referrals to community based resources
• Educated and empowered clients on basics of responsible money management

Instructed basic budgeting classes for 30 participants.

Assessed needs of Active Duty Military community. Created program to introduce soccer and enhance family activities for pre-school children.

• Liaison between MWR and parents
• Volunteer recruiter and coordinator
• Event organizer

Recruited 12 volunteer coaches and registered 48 pre-school children. Negotiated with MWR. Received free access to soccer goals and fields. MWR donated free team shirts for pre-school participants.