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founder resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Compassionate Retail|Pharmacy operations Manager with 20+ years of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Ability to thrive in team-based or independently-motivated settings.

Compassionate nutrition aide and food server with 16 months of experience coordinating community programs and allocating resources. Dedicated to excellent patient care through an empathetic approach. Ability to thrive in team-based or independently-motivated settings.

Skills
  • Program coordination
  • Patient relationship management
  • Document management
  • Care planning
  • Progress monitoring
  • Quality improvements.
  • Purchase orders
  • Task delegation
  • Calibration procedures development
  • Performance assessments
  • Problem-solving
  • Customer needs assessment
  • Accounting and bookkeeping
  • Quality standards adherence
  • Guest assistance
  • Sales and marketing
  • Staff management
  • Staffing
  • New business development
  • New employee training
  • Account payable and receivable
  • Stockroom organization
  • Product upselling
  • English to Afaan Oromoo and Amharic translation
Experience
12/2018 to Current
Founder and Executive Director The Reformation Dallas, TX,
  • Developed organizational vision, mission and foundational structure to facilitate early growth.
  • Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.
07/1997 to 11/1998
Nutrition Service Aide and Server Christian Living Camp City, STATE,
  • Expanded program outreach by delivering talks to groups.
  • Explained menu to hospital patients, received food orders, helped prepare food and delivered meals to patients.
09/2019 to Current
Founder and CEO New-Hope Enterprises LLC, City, STATE,
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Developed organizational vision, mission and foundational structure to facilitate early growth.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Planned key business operational mandates and policies, starting with defining customer demographic and target market.
12/1998 to 01/2016
Store Manager Walgreens Co, City, STATE,
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Enforced adherence to policies, standards and security protocols.
Education and Training
Expected in 05/1997
MBA: Business Administration And Management
Haramaya University - Haramaya , Harar
GPA:
Expected in 06/1994
Bachelor of Science: Political
Haramaya University - Haramaya , Hararge
GPA:
Expected in
:
Colorado - ,
GPA:
Expected in
:
Sta - ,
GPA:

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Resume Overview

School Attended

  • Haramaya University
  • Haramaya University
  • Colorado
  • Sta

Job Titles Held:

  • Founder and Executive Director
  • Nutrition Service Aide and Server
  • Founder and CEO
  • Store Manager

Degrees

  • MBA
  • Bachelor of Science

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