Restaurant professional with 5 years in FOH and BOH operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders.Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Supported all kitchen operations when chef was absent. Maintained daily cleanliness of the restaurant. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Responsible for coordination of up to 12 servers in restaurant with capacity of 200. Help management to do schedules. Answered telephone calls and responded to inquiries. Greeted each customer with friendly eye contact.
I started as a Hostess Welcomed and acknowledge all guests in a friendly, service-oriented manner, communicated about wait time. Guided guests through the dining rooms and provided needed assistance.Politely answered phones promptly and recorded and confirmed reservations. I worked in BOH helping manager do inventory. Do the prep for the day and help in the kitchen
Managed closing duties, including restocking items and reconciliation of the cash drawer.
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