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Floor Leader Resume Example

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FLOOR LEADER
Professional Summary
Motivated sales professional offering two years of progressive retail experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths.
Skills
  • Excellent time management skills
  • Effective problem solver
  • Microsoft Outlook, Word and Excel
  • Exceptional telephone etiquette
  • Relationship building
  • Customer service focus
  • Interpersonal skills
  • Flexible schedule
  • Multi-tasking strength
  • High energy
  • Product knowledge
  • Merchandising understanding
  • Professional demeanor
Work History
The BuckleFloor Leader | Govern's Sqare Mall (Clarksville, TN) | August 2016 - Current
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Built relationships with customers to increase likelihood of repeat business.


Sun Catcher's TanningSales Associate | Killeen, Texas | September 2015 - November 2015
  • Inventoried, ordered and stocked salon product line.
  • Processed guest credit card information for salon services.
  • Entered customer demographic and preference data on salon computer database.
  • Promoted salon-exclusive products to increase retail sales.
Tan ExpressGeneral Manager | Mattoon, Illinois | October 2014 - September 2015
  • Engaged with customers in a sincere and friendly manner.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Recommended merchandise to customers based on their needs and preferences
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Entered customer demographic and preference data on salon computer database.
  • Processed guest credit card information for salon services.
  • Inventoried, ordered and stocked salon product line.
  • Promoted salon-exclusive products to increase retail sales.
Dirty's Bar and GrillHostess | Charleston, Illinois | July 2013 - November 2014
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Answered telephone calls and responded to inquiries.
Education
Certification LicenseCosmetologyLake Land Community CollegeMattoon, Illinois | Fall 2017
  • Coursework includes: Speech and Communication, Sociology and Psychology
High School DiplomaCharleston High SchoolCharleston, Illinois | 2014
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Resume Overview

Companies Worked For:

  • The Buckle
  • Sun Catcher's Tanning
  • Tan Express
  • Dirty's Bar and Grill

School Attended

  • Lake Land Community College
  • Charleston High School

Job Titles Held:

  • Floor Leader
  • Sales Associate
  • General Manager
  • Hostess

Degrees

  • Certification License Cosmetology
    High School Diploma

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