Motivated sales professional offering two years of progressive retail experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths.
Skills
Excellent time management skills
Effective problem solver
Microsoft Outlook, Word and Excel
Exceptional telephone etiquette
Relationship building
Customer service focus
Interpersonal skills
Flexible schedule
Multi-tasking strength
High energy
Product knowledge
Merchandising understanding
Professional demeanor
Work History
07/2016 to Current
Floor LeaderQuadgraphics – Abington, PA,
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Greeted customers in a timely fashion while quickly determining their needs.
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
08/2015 to 10/2015
Sales AssociateAtlanta Braves Mlb – Pearl, MS,
Inventoried, ordered and stocked salon product line.
Processed guest credit card information for salon services.
Entered customer demographic and preference data on salon computer database.
Promoted salon-exclusive products to increase retail sales.
09/2014 to 08/2015
General ManagerExos – Mountlake Terrace, WA,
Engaged with customers in a sincere and friendly manner.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Recommended merchandise to customers based on their needs and preferences
Anticipated spa and salon guest concerns and addressed them immediately.
Entered customer demographic and preference data on salon computer database.
Processed guest credit card information for salon services.
Inventoried, ordered and stocked salon product line.
Promoted salon-exclusive products to increase retail sales.
06/2013 to 10/2014
HostessMarriott International – Wellington, FL,
Assigned patrons to tables suitable for their needs and according to rotation.
Answered telephone calls and responded to inquiries.
Education
Expected in Fall 2017
Certification License: Cosmetology Lake Land Community College - Mattoon, Illinois GPA:
Coursework includes: Speech and Communication, Sociology and Psychology
Expected in 2014
High School Diploma: Charleston High School - Charleston, Illinois GPA:
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