Fixed Operations Director,
01/2013 to
Current
Cardinal Automotive Group –
Hazard,
KY
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Reduced average contract expenses by 40% through aggressive negotiations with vendors.
- Increased CSI rating to 99.72%
Service Director,
01/2010 to
12/2012
Freedom Dodge, Chrysler, Jeep, Ram/ Fiat of Lexi –
Lexington,
KY
- Supervised a team of 40 employees including 5 advisors, 25 technicians, and various parts and support personnel.
- Increased net profit by 40%
- Established project control procedures such as project forecasts and cash flow projections.
Service Manager,
01/2007 to
01/2010
Boston Volvo Village –
Boston,
MA
Assistant Service Manager/Parts & Service Manage,
01/2000 to
01/2007
Toyota on Nicholasville/Richmond Toyota –
Nicholasville,
KY
Assistant Service Manager,
01/1995 to
01/2000
Star Ford at Oxmoor/Oxmoor Toyota –
Louisville,
KY
Service Advisor/Service Manager,
01/1987 to
01/1995
Freedom Nissan –
Lexington KY/Madison,
IN
