Fixed Operations Director, 01/2013 to Current
Cardinal Automotive Group – Hazard, KY
- Established operational objectives and work plans and delegated assignments to subordinate managers.
- Reduced average contract expenses by 40% through aggressive negotiations with vendors.
- Increased CSI rating to 99.72%
Service Director, 01/2010 to 12/2012
Freedom Dodge, Chrysler, Jeep, Ram/ Fiat of Lexi – Lexington, KY
- Supervised a team of 40 employees including 5 advisors, 25 technicians, and various parts and support personnel.
- Increased net profit by 40%
- Established project control procedures such as project forecasts and cash flow projections.
Service Manager, 01/2007 to 01/2010
Boston Volvo Village – Boston, MA
Assistant Service Manager/Parts & Service Manage, 01/2000 to 01/2007
Toyota on Nicholasville/Richmond Toyota – Nicholasville, KY
Assistant Service Manager, 01/1995 to 01/2000
Star Ford at Oxmoor/Oxmoor Toyota – Louisville, KY
Service Advisor/Service Manager, 01/1987 to 01/1995
Freedom Nissan – Lexington KY/Madison, IN
