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Fixed Operations Director Resume Example

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FIXED OPERATIONS DIRECTOR
Professional Summary

Seasoned Fixed Operations Director dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue.

Skills
  • Cost reduction strategies
  • Budgeting and forecasting
  • Customer relations specialist
  • Process improvement
  • Employee relations
  • Vendor sourcing
  • Startups and turnarounds background
  • Performance evaluations
  • Contract negotiation
  • Project planning and development
Work History
Fixed Operations Director, 01/2013 to Current
Cardinal Automotive Group – Hazard, KY
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Reduced average contract expenses by 40% through aggressive negotiations with vendors.
  • Increased CSI rating to 99.72%
Service Director, 01/2010 to 12/2012
Freedom Dodge, Chrysler, Jeep, Ram/ Fiat of Lexi – Lexington, KY
  • Supervised a team of 40 employees including 5 advisors, 25 technicians, and various parts and support personnel.
  • Increased net profit by 40%
  • Established project control procedures such as project forecasts and cash flow projections.
Service Manager, 01/2007 to 01/2010
Boston Volvo Village – Boston, MA
Assistant Service Manager/Parts & Service Manage, 01/2000 to 01/2007
Toyota on Nicholasville/Richmond Toyota – Nicholasville, KY
Assistant Service Manager, 01/1995 to 01/2000
Star Ford at Oxmoor/Oxmoor Toyota – Louisville, KY
Service Advisor/Service Manager, 01/1987 to 01/1995
Freedom Nissan – Lexington KY/Madison, IN
Military
United States Army/United States Army Reserves
Army Ranger/Infantry - supply and recruiting.  Honorable discharge, 1989 - 1999
Certifications
Volvo Master Certified Service Manager
Special training - AT Con Service Advisor and Service Management
Special training - ARG Sales and Sales Management
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Resume Overview

Companies Worked For:

  • Cardinal Automotive Group
  • Freedom Dodge, Chrysler, Jeep, Ram/ Fiat of Lexi
  • Boston Volvo Village
  • Toyota on Nicholasville/Richmond Toyota
  • Star Ford at Oxmoor/Oxmoor Toyota
  • Freedom Nissan

Job Titles Held:

  • Fixed Operations Director
  • Service Director
  • Service Manager
  • Assistant Service Manager/Parts & Service Manage
  • Assistant Service Manager
  • Service Advisor/Service Manager

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