To obtaina Fast Food Worker position utilizing exceptional hospitality skills in order to bring about customer satisfaction in a dynamic environment
Skill Highlights
Over two years of experience working as a Food Worker
In depth knowledge of maintaining first contact between establishment and customer.
Highly skilled in resolving customer complaints and addressing questions.
Hands on experience in preparing common fast food items
Reliable and punctual
Cash handling
Reliable team worker
Neat, clean and professional appearance
Excellent multi-tasker
Professional Experience
Jul 2014 to Sep 2014 Family Collaborative － Parma Heights , Ohio
Maintained high standards of customer service during high-volume, fast-paced operations Communicated clearly and positively with coworkers and management.
Followed procedures for safe food preparation, assembly, and presentation.
Prepare food items as and when necessary.
Clean and organize both work place and eating areas.
Fast Food WorkerMay 2013 to Current Dotson Catering － Cleveland, Ohio
Greet customers as they enter in a restaurant Assist patrons and guests in locating appropriate seating arrangements Provide customers with the menu and inform them of daily specials Assist customers in making ordering decisions Take food orders and provide customers with information on ingredients when inquired Offer welcome drinks and take orders for drinks or coffee Provide order information to the kitchen staff ensuring that any special requests by the customers are met Make sure that orders are prepared in a timely manner Ensure accuracy of order before serving it to customer Serve orders to customers and ask them if they would like anything else to complement their orders Assist with preparing and packing food items Ensure that water is refilled periodically Provide customers with checks at the end of the meal and take cash Process cash, credit cards or checks at the cash register and return change Collect dirty dishes and return to the kitchen Make sure that tables are cleaned and set with dishware, glasses and flatware Ensure that tablecloths are changed for each new customer Assist the banquet staff in preparing and setting banquet tables Take customers' complaints and suggestions and relay them to restaurant managers.
CashierAug 2015 to Mar 2016 Walmart － Brooklyn, OhioScanning coupons, applying discounts, processing payments, and ringing up sales.
CrewMar 2016 to May 2016 Chipotle － Parma, OhioTaking orders and preparing meals. Packaged food items, and rang up customer purchases.
Education and Training
CommunicationsValley Forge High SchoolCommunications
