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family services counselor resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
An effective communicator, who effectively conveys information verbally and in writing. Highly competitive and results driven, equipped with the ability to anticipate and identify needs and/or problems based on client needs. Willingness to learn, adapt to change and cope with new challenges and set priorities. Ability to manage multiple tasks, meet deadlines and handle confidential information. Proven ability to exercise independent professional judgment when presented with a wide range of problems at various levels of difficulty and when evaluating resources available in the community.
Professional Highlights
  • Strong communicator
  • Detail-oriented
  • Excellent interpersonal skills
  • Case planning
  • DSM-IV knowledge
  • Court procedures familiarity
  • Biopsychosocial assessments
  • Child Protective Services (CPS) knowledge
  • Medicaid
Accomplishments
  • Certifications:.
Managed a caseload of more than 40 clients at any given time.
Effectively managed caseloads of more than [number] clients at any given time.
Experience
12/2010 to 12/2011 Family Services Counselor Daniel Memorial INC Under Limited Supervision | City, STATE,
  • responsible for planning, coordinating, monitoring, and advocating services on behalf of children that have been abused, abandoned and neglected, as well as adults with developmental disabilities/mental illness.
  • Assessed client needs and conducted face to face comprehensive/risk assessments.
  • Monitored and documented clients progress or lack of progress and when necessary, updated or reassessed the service plan in order to better accomplish the goals and objectives.
  • Testify in court hearings and provided recommendations to the court system.
  • Complied confidential information into the state of Florida Abuse Network system.
  • Conducted intake, family and risk assessments on clients to evaluate their needs.
  • Prepared written reports: case plans, judicial/status reviews, and other court documents.
  • Provided supportive services in accordance with Florida Statutes and Florida Administrative code 65E-15 Continuity of Care Standards.
  • Assisted in monitoring client's medication for effectiveness and side effects and participated in medication management.
01/2009 to 10/2010 Family Services Counselor Children's Home Society Under Limited Supervision | City, STATE,
  • responsible for planning, coordinating, monitoring, and advocating services on behalf of children that have been abused, abandoned and neglected, as well as adults with developmental disabilities/mental illness.
  • Facilitated mediations, staffing's and team conferences.
  • Scheduled and coordinated services for clients with other service providers.
  • Monitored the quality of care of children in home and/or removed from their parents by conducting home visits to their residence.
  • Referred clients and families to community resources to assist in meeting their needs.
  • Assisted supervisor with less experienced staff by providing guidance, in-service training and mentoring.
10/2007 to 04/2009 Lead Family Care Counselor/Drug Court Liaison Family Preservation Services, INC Under Limited Supervision | City, STATE,
  • responsible for planning, coordinating, monitoring, and advocating services on behalf of children that have been abused, abandoned and neglected, as well as adults with developmental disabilities/mental illness.
  • Assisted clients in developing strategies to change behavior or cope with difficult situations.
  • Developed and maintain case and program documentation according to contract and agency standards.
  • Reviewed and recommended treatment options with clients and treatment team.
  • Assessed the role of drug or alcohol abuse in individual and family dysfunction.
11/2004 to 10/2007 Lead Dependency Care Manager/Drug Court Liaison Meridian Behavioral Healthcare Under Limited Supervision | City, STATE,
  • responsible for planning, coordinating, monitoring, and advocating services on behalf of children that have been abused, abandoned and neglected, as well as adults with developmental disabilities/mental illness.
  • Demonstrated outstanding case management and dedication to clients.
  • Collaborated closely with interdisciplinary team members on development of appropriate case plans, meeting individual and family needs.
  • Decreased the number of children returning to the foster care system by 15 percent.
  • Counseled clients to assist them in identifying behaviors or situations that would interfere with their recovery.
07/2003 to 11/2004 Protective Services Counselor Under Limited Supervision | City, STATE,
  • responsible for planning, coordinating, monitoring, and advocating services on behalf of children that have been abused, abandoned and neglected, as well as adults with developmental disabilities/mental illness.
  • Assisted co-workers in meeting deadlines, dealing with complex situations and meeting performance deadlines.
  • Evaluated services provided to clients to ensure they are effective.
  • Apprehended children in immediate need of protection from abuse, abandonment or neglect.
Education
Expected in to to Bachelor of Science | Human Resource Development University of Florida, Gainesville, FL GPA:
Human Resource Development
Work History
08/2015 to Current Case Manager/Coach ACE-Agency for Community Empowerment | Jacksonville, FL
Certifications
Certified Child Protection Professional (DCF) CPR/First Aid
Skills
Administrative, agency, case management, conferences, CPR, client, clients, developmental disabilities, documentation, First Aid, medication management, mental illness, mentoring, Network, progress, quality, staffing, supervisor, written

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Resume Overview

School Attended

  • University of Florida

Job Titles Held:

  • Case Manager/Coach

Degrees

  • Bachelor of Science

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