, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Education
Expected in 05/2026Bachelor of Science | Journalism, BroadcastBelmont University, Nashville, TNGPA:
Expected in 05/2022High School Diploma | Sunnyvale High School, Sunnyvale, TXGPA:
Professional Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working in customer service of all ages. Punctual and dedicated to service.
Eager Educator always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Educator position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Operations support
Telephone etiquette
Administrative tasks
Client relations strength
Interdisciplinary collaboration
Recordkeeping
Public speaking
Team collaboration
Excellent Communication
Product Recommendations
Excellent Written and Verbal Communication
Meeting Sales Goals
Engaging with Diverse Customers
Safety and Cleanliness Standards
Cash Handling
Merchandise Receiving and Handling
Building Customer Relationships and Loyalty
Adaptable and Flexible
Exceeding Customer Expectations
Store Opening and Closing
POS System Operations
Customer Needs Assessment
Retail Metrics and Goals
Order Processing
Educational Opportunities
Goal-Driven
Merchandising
Phone Activation
Maintaining Clean Work Areas
Digital Databases
Answering Customer Questions
Dressing Room Assistance
Traffic Calming
Proper Staffing
Customer Buying Habits
Credit Card Applications
Positive Customer Engagement
Special Orders
Providing Feedback
Pop Culture Knowledge
Teamwork and Collaboration
Energy and Physical Stamina
Available Nights, Weekends and Holidays
Customer Service
Building Customer Loyalty
Corrective Actions
Work History
01/2023 to CurrentStyle AdvisorRwj Barnabas | , , Nashville, TN
Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
Researched current fashion trends and competitor activity.
Cultivated lasting relationships with clients through one-on-one interactions in store environment.
Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
Designed and sketched over dozens of unique pieces per month.
Drove brand awareness by organizing display setups and assisting in merchandising.
Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
Entrusted to handle confidential and sensitive situations in professional matter.
05/2022 to 08/2022EducatorDover Corporation | , , Dallas, TX
Greeted customers and helped with product questions, selections and purchases.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered questions about store policies and addressed customer concerns.
Used POS system to process sales, returns, online orders and gift card activations.
Informed customers of current store promotions to encourage additional sales purchases.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Issued receipts and processed refunds, credits or exchanges.
Folded and arranged merchandise in attractive displays to drive sales.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Supported efficient and timely replenishment of sales floor merchandise.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Supported loss prevention goals by monitoring shopper behavior.
Logged reports, expenses, receipts and sales documents into digital database.
12/2021 to 05/2022Golf Service AttendantDallas Athletic Club | , , Garland, TX
Increased customer satisfaction by resolving issues.
Identified issues, analyzed information and provided solutions to problems.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
Engaged safety devices and monitored attraction during operation to reduce safety risks.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
05/2021 to 08/2021ReceptionistTracy Rodden | , , Mesquite, TX
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing and filing documents.
Corresponded with clients through email, telephone or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Sorted, received and distributed mail correspondence between departments and personnel.
Scheduled and confirmed appointments and meetings for senior management team.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
Coordinated travel accommodations, agenda, and transportation for staff and out-of-town visitors.
Maintained building security by monitoring logbook and issuing visitor badges.
Kept records in CRM to maintain customer data.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Received and routed business correspondence to correct departments and staff members.
Answered and quickly redirected large volume of calls on central system.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Supported various administrative duties by proofreading, transcribing and invoicing.
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