LiveCareer-Resume

family dining resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Dish preparation
  • Effective customer upselling
  • Special dietary requirements
  • Point of Sale (POS) system operations
  • Table setting arrangements
  • Menu knowledge
  • Food safety understanding
  • Dining customer service
  • Quality control
  • Relationship management
  • Table Bussing
  • High-volume dining
  • Buffet setup and takedown
  • Food inspection
  • Price memorization
  • Service prioritization
  • Check payment processing
Education and Training
Wright Career College Oklahoma City, OK, Expected in 09/2010 Associate of Applied Science : Adssociates - GPA :
Experience
Macy's - Family Dining
Culver City, CA, 06/2019 - 10/2020
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Set up tables and counters to prepare dining and serving areas.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Calculated charges, issued table checks and collected payments from customers.
  • Received food orders from individuals and explained offerings.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Washed, peeled, cut and measured recipe ingredients.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Prepared large batches of [Type] food according to standard recipes.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Monitored inventory and promptly reported food items requiring reorder.
Grand View Hospital - Support Associate
Sellersville, PA, 02/2006 - 12/2006
  • Collaborated with [Job title]s to complete smooth and cost-effective events.
  • Consistently responded to customer service emails within standard response window.
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Gathered, organized and validated [Type] data.
  • Maintained records for [Type] and [Type] areas.
Long John Silver's - CASHIER
City, STATE, 09/2000 - 11/2004
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Received payments for [Product or Service] and issued receipts.

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Resume Overview

School Attended

  • Wright Career College

Job Titles Held:

  • Family Dining
  • Support Associate
  • CASHIER

Degrees

  • Associate of Applied Science

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