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FACILITY MANAGER Resume Example

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FACILITY MANAGER
Professional Summary

Multi-Bilingual Administration Professional with 20 years of experience in Administration and Property Management optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence Highly organized and detail-oriented Facility Manager bringing 20 years of experience in providing leadership Offering a proven aptitude for proactive issue resolution and enforcement of safe practices among personnel. working at fast-paced, high volume staffing environment. Thrive on doing lots of different administrate tasks Extremely patient with people excel in providing excellent service under pressure, serve as the go to person among peers, and value loyalty, initiative and integrity.

Skills
  • Policies/Procedures
  • Oversee Repairs of Clinics
  • General ledger
  • Verbal communication
  • Property and Casualty Insurance
  • Operations Oversight
  • Payroll and budgeting
  • Supervision
  • Communications
  • Operational improvement
  • Consultant
  • Supervising
  • Addiction/Mental health clients
  • Hiring
  • Planning and scheduling
  • Performance Evaluations
  • Bookkeeping
  • Organization
  • Problem resolution
Work History
FACILITY MANAGER01/2019 to 01/2020
SCHULMAN PTOPERTIES, INDEPENDED CONTSULTANT – OAKLAND PARK , FLORIDA
  • Independent Consultant Help Transition from one facility to another
  • Set up policy and procedure for the new Halfway House Transition all Documents to the new facility
  • Implementation and help new facility and train of employee Prepare Intake Package for new facility
  • Collection of rent and Keeping abreast of landlord-tenant laws Platform used www.tenantcloud.com
  • Handling maintenance and repair issues Transactions of all monies paid by tenant
  • Keeping leger of all tenants' payments including tenants who have not paid rent
  • Call prospective tenants to make an appointment for viewing of apartments.
  • Platform used www.tenantcloud.com
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Distributed and followed up on tenant renewal notices.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Property Manager01/2016 to 01/2019
Elite Holding LLC – North Miami Beach, Florida
  • Responsible for handling and overseeing the day-to-day operations
  • Collect Rent and make deposits address breakdowns of building's operations.
  • Oversee building's maintenance.
  • Arranging for building improvements
  • Overseeing contractors and inspecting completed jobs Supervising ground staff
  • Hiring employees or contractors as needed to maintain repair, or improve the property
  • Marketing property placing ads for rentals
  • General ledger provides an overview of all monetary transactions.
  • Working on work orders from tenants and make sure repairs are done on a timely.
  • Conducted weekly inspections of facility grounds, external structure.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Scheduled outside contractors for major maintenance issues.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
Property Manager01/2009 to 01/2016
FOUNDATIONS/ CHRYSALIS – Oakland Park , FL
  • Halfway house Sober Living Facility Worked with recovering addicts and Mental Health clients making sure they go to outside programs for medication.
  • Making sure clients attended AA/NA meetings
  • Make sure to administrate medication AHCA Certifited
  • Prepare daily sign out sheets, weekly curfew sheets, client billing, Drug court monthly billing,
  • Hart to Home monthly billing, UA drops, communication directly with Broward county jail and or prisons to coordinate transport to facility, Going to the jails and institutions endorsing Foundations and Chrysalis
  • Worked without reach programs to help facilitate the proper handling of their clients.
  • Formulated and maintained close verbal communication with judges of drug court and mental health court.
  • Supervised 10 staff members, insuring proper schedule and work assignments.
  • Employee Payroll, Daily inspections of clients housing facilities to insurance cleanliness.
  • Improved information collection and recordkeeping accuracy by creating, updating and managing customer communications.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Interpreted management directives to define and document administrative staff processes.
  • Managed agendas and calendars, boosting productivity and improving organizational initiatives.
  • Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
  • Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements.
  • Employed proven problem-solving techniques to resolve issues quickly
  • Boosted occupancy 100% by leveraging market knowledge and successful promotional strategies.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Distributed and followed up on tenant renewal notices.
  • Collected and maintained careful records of rental payments and payment dates.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Oversaw monthly collections of over $90,000 in funds, maintaining high payment rates by building positive relationships with tenants.
Administrator to CEO, Payroll Coordinator01/1996 to 01/2009
CITIMED/ NEOROLOGY ASSOCIATES GROUP – North Miami Beach, FL
Education
High School DiplomaNorth Miami Senior Adult Education- North Miami, FL
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Resume Overview

Companies Worked For:

  • SCHULMAN PTOPERTIES, INDEPENDED CONTSULTANT
  • Elite Holding LLC
  • FOUNDATIONS/ CHRYSALIS
  • CITIMED/ NEOROLOGY ASSOCIATES GROUP

School Attended

  • North Miami Senior Adult Education

Job Titles Held:

  • FACILITY MANAGER
  • Property Manager
  • Administrator to CEO, Payroll Coordinator

Degrees

  • High School Diploma

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